Asian Journal of Management Cases, Ahead of Print.
Industrial radiography (IR) is an important application of radiation in which an ionizing radiation source is used to detect any cracks or hidden flaws within machinery and welding joints. A category-2 radioactive source (if not shielded properly, it can cause serious and potentially terminal health consequences) is used in IR. It can cause severe detrimental effects like burns if not used properly. There have been many IR related accidents worldwide which are also available on the International Atomic Energy Agency (IAEA) website. This case is written on two isolated events that happened in Pakistan within the same company (name changed) engaged in IR services within Pakistan. Alpha Industrial Services Limited’s (AISL) higher management was dealing with a prevailing financial crunch, and the company was struggling to maintain its quality of services and safety at an affordable cost. The leadership of the company made several decisions to manage the financial crisis.