Asian Journal of Management Cases, Ahead of Print.
The knowledge centres (KC) established by Development Research Foundation (DRF) were part of an ambitious project to disseminate valuable information to the rural masses. The KCs purpose was to bridge the digital divide, which was supposed to be run by the local community. The Vikaspur KC initiative had a lot of potentials, but due to local politics and conflict among a few stakeholders, it faced many problems. The differences among the volunteers were the core issues that ultimately led to the lockout of the KC. There was a lack of proper managerial structure at the ground level. The local village dynamics also influenced this issue. The political structures and dynamics also influenced the conflict at the Vikaspur KC at the micro-level (village level) and the meso-level (provincial level).