Convergence, Ahead of Print.
From documenting human rights abuses to studying online advertising, web archives are increasingly positioned as critical resources for a broad range of scholarly Internet research agendas. In this article, we reflect on the motivations and methodological challenges of investigating the world’s largest web archive, the Internet Archive’s Wayback Machine (IAWM). Using a mixed methods approach, we report on a pilot project centred around documenting the inner workings of ‘Save Page Now’ (SPN) – an Internet Archive tool that allows users to initiate the creation and storage of ‘snapshots’ of web resources. By improving our understanding of SPN and its role in shaping the IAWM, this work examines how the public tool is being used to ‘save the Web’ and highlights the challenges of operationalising a study of the dynamic sociotechnical processes supporting this knowledge infrastructure. Inspired by existing Science and Technology Studies (STS) approaches, the paper charts our development of methodological interventions to support an interdisciplinary investigation of SPN, including: ethnographic methods, ‘experimental blackbox tactics’, data tracing, modelling and documentary research. We discuss the opportunities and limitations of our methodology when interfacing with issues associated with temporality, scale and visibility, as well as critically engage with our own positionality in the research process (in terms of expertise and access). We conclude with reflections on the implications of digital STS approaches for ‘knowing infrastructure’, where the use of these infrastructures is unavoidably intertwined with our ability to study the situated and material arrangements of their creation.
Category Archives: SAGE Publications Ltd: Convergence:
Delivery riders’ cultural production in Spain: A thematic analysis of their self-representation on YouTube
Convergence, Ahead of Print.
This study analyses YouTube videos about delivery riders in Spain as well as the channels in which the videos were uploaded. The aim is to understand the ways that riders are represented in the videos and determine the labour imaginaries that emerge in the context of platformization, which includes work that depends on platforms that use computer architecture and automation systems to arrange exchanges between people, goods, and corporations, such as the work of delivery riders. This article shows how platformization of labour intersects with cultural production because delivery riders’ work has become a video theme in the YouTube platform. Moreover, in some cases riders (or aspiring ones) use YouTube and other social media to interact, share knowledge and organize their job. Based on a thematic analysis of delivery riders' YouTube videos (n = 40) from 26 channels mined with YouTube Data Tools, this study presents a typology of channels in which riders appear. It also categorizes the main representations of riders as well as the imaginaries that emerge about this type of labour in YouTube videos. The analysis indicates that delivery riders’ work has a transitory nature, which is expressed in the analysed videos. Moreover, the study demonstrates that immigrants are the people who tend to do this type of work in Spain, and shows how being an immigrant plays a particular role in the way riders are represented or gain their social conceptions and aspirations about this kind of work.
This study analyses YouTube videos about delivery riders in Spain as well as the channels in which the videos were uploaded. The aim is to understand the ways that riders are represented in the videos and determine the labour imaginaries that emerge in the context of platformization, which includes work that depends on platforms that use computer architecture and automation systems to arrange exchanges between people, goods, and corporations, such as the work of delivery riders. This article shows how platformization of labour intersects with cultural production because delivery riders’ work has become a video theme in the YouTube platform. Moreover, in some cases riders (or aspiring ones) use YouTube and other social media to interact, share knowledge and organize their job. Based on a thematic analysis of delivery riders' YouTube videos (n = 40) from 26 channels mined with YouTube Data Tools, this study presents a typology of channels in which riders appear. It also categorizes the main representations of riders as well as the imaginaries that emerge about this type of labour in YouTube videos. The analysis indicates that delivery riders’ work has a transitory nature, which is expressed in the analysed videos. Moreover, the study demonstrates that immigrants are the people who tend to do this type of work in Spain, and shows how being an immigrant plays a particular role in the way riders are represented or gain their social conceptions and aspirations about this kind of work.
Politicizing witnessing: Testimonial user-generated content in the aftermath of Rousseff’s impeachment in Brazil
Convergence, Ahead of Print.
This research presents the concept of testimonial User-Generated Content (tUGC): media content generated by ordinary citizens that witness an extraordinary event and publish it on their own channels. Rooted on the crossroads of UGC and Witnessing studies, this article provides a definition and a proposition of operationalization of tUGC in a case analysis, using two protests against former Brazilian president Rousseff’s impeachment in 2016 as case of study. Results suggest three main patterns of tUGC production, named as political, journalistic and expressive. Quantitative analysis points to a high frequency of production but to low levels of diffusion of tUGC overall in the context of the analysed case. Finally, results suggest external factors seem to have effect on general patterns of tUGC production and circulation. Discussion and further developments are offered.
This research presents the concept of testimonial User-Generated Content (tUGC): media content generated by ordinary citizens that witness an extraordinary event and publish it on their own channels. Rooted on the crossroads of UGC and Witnessing studies, this article provides a definition and a proposition of operationalization of tUGC in a case analysis, using two protests against former Brazilian president Rousseff’s impeachment in 2016 as case of study. Results suggest three main patterns of tUGC production, named as political, journalistic and expressive. Quantitative analysis points to a high frequency of production but to low levels of diffusion of tUGC overall in the context of the analysed case. Finally, results suggest external factors seem to have effect on general patterns of tUGC production and circulation. Discussion and further developments are offered.
Technoliberalism and the Complementary Relationships between Humanitarian, Conservation, and Entrepreneurial Dronework in Indonesia
Convergence, Ahead of Print.
Criticism of commercial drones as violators of personal privacy or unsafe public annoyances continues to influence public and academic discourse. At the same time, the commercial drone’s benefits for humanitarian, conservation, industry, and emissions-reduced delivery have also become evident. That such a powerful technology which enhances vision, movement, and force-from-afar could have ambivalent properties appears contradictory. Drawing from the physics and diplomatic work of Niels Bohr, the article argue that drone dualities are complementary rather than contradictory. This theory of complementarity is supported by Bernard Stiegler’s theories including technicity, which argues for hominization or the coevolutionary complementarity of humans and technology, and pharmacology, a bifurcation of technicity into complementary sanitive and poisonous possibilities. This article brings complementarity into the present by linking it to the theory of technoliberalism which situates technicity’s bifurcation in the context of liberalism, namely, the complementary relationship between social liberalism for the collective good and economic liberalism for market benefit. This theory of technoliberal complementarity is examined through ethnographic research into humanitarian, conservation, and economic dronework on the Indonesian islands of Bali, West Papua, and Java in 2018. Complementarity does not elide the importance of dissonance. Instead, it reframes it as a result of interdependent tensions, not their opposition. In this manner, complementarity is a synthetic theory about the generative frictions inherent in technocultural production.
Criticism of commercial drones as violators of personal privacy or unsafe public annoyances continues to influence public and academic discourse. At the same time, the commercial drone’s benefits for humanitarian, conservation, industry, and emissions-reduced delivery have also become evident. That such a powerful technology which enhances vision, movement, and force-from-afar could have ambivalent properties appears contradictory. Drawing from the physics and diplomatic work of Niels Bohr, the article argue that drone dualities are complementary rather than contradictory. This theory of complementarity is supported by Bernard Stiegler’s theories including technicity, which argues for hominization or the coevolutionary complementarity of humans and technology, and pharmacology, a bifurcation of technicity into complementary sanitive and poisonous possibilities. This article brings complementarity into the present by linking it to the theory of technoliberalism which situates technicity’s bifurcation in the context of liberalism, namely, the complementary relationship between social liberalism for the collective good and economic liberalism for market benefit. This theory of technoliberal complementarity is examined through ethnographic research into humanitarian, conservation, and economic dronework on the Indonesian islands of Bali, West Papua, and Java in 2018. Complementarity does not elide the importance of dissonance. Instead, it reframes it as a result of interdependent tensions, not their opposition. In this manner, complementarity is a synthetic theory about the generative frictions inherent in technocultural production.
Machinic agency and datafication: Labour and value after anthropocentrism
Convergence, Ahead of Print.
In this article, we reassess Marxist notions of labour and value for our datafied societies, where data is allegedly becoming one of the dominant sources of economic value. Our contention is that the existing accounts of value, which assume that value is produced exclusively by human labour, are unable to fully account for the processes of exploitation that take place in our digital platform dominated economy. We begin addressing these shortcomings by critiquing the anthropocentric notion of agency that informs the Marxist account of labour. This notion of agency locates productive activity exclusively in human intentionality. After offering an overview of anthropocentric concepts of labour that still dominate (post-)Marxist theories today, we draw on the work of Gilles Deleuze and Félix Guattari to develop a post-anthropocentric account of agency that we term machinic agency. Machinic agency sees activity as a matter of connectivity between different human and nonhuman actors (technologies, organisms, minerals etc.), which productively combine and amplify their capacities to act. These affective connections precede and shape, but often also completely bypass, human consciousness. We make a case for the concept of machinic agency by comparing it with Actor-Network Theory (ANT), an established theory that conceptualises agency as arising from compositions of both human and nonhuman elements. Our contention is that, unlike ANT, machinic agency is able to collapse both, the distinction between human and nonhuman, and that between mechanism and vitalism. We conclude by suggesting that machinic agency allows us to demonstrate that data capitalism exploits and appropriates not only the surplus value produced by conscious human effort, but also the co-production of affective, technological, and ecological aspects of our existence.
In this article, we reassess Marxist notions of labour and value for our datafied societies, where data is allegedly becoming one of the dominant sources of economic value. Our contention is that the existing accounts of value, which assume that value is produced exclusively by human labour, are unable to fully account for the processes of exploitation that take place in our digital platform dominated economy. We begin addressing these shortcomings by critiquing the anthropocentric notion of agency that informs the Marxist account of labour. This notion of agency locates productive activity exclusively in human intentionality. After offering an overview of anthropocentric concepts of labour that still dominate (post-)Marxist theories today, we draw on the work of Gilles Deleuze and Félix Guattari to develop a post-anthropocentric account of agency that we term machinic agency. Machinic agency sees activity as a matter of connectivity between different human and nonhuman actors (technologies, organisms, minerals etc.), which productively combine and amplify their capacities to act. These affective connections precede and shape, but often also completely bypass, human consciousness. We make a case for the concept of machinic agency by comparing it with Actor-Network Theory (ANT), an established theory that conceptualises agency as arising from compositions of both human and nonhuman elements. Our contention is that, unlike ANT, machinic agency is able to collapse both, the distinction between human and nonhuman, and that between mechanism and vitalism. We conclude by suggesting that machinic agency allows us to demonstrate that data capitalism exploits and appropriates not only the surplus value produced by conscious human effort, but also the co-production of affective, technological, and ecological aspects of our existence.
What is so funny about platform labour in Brazil? Ride-hailing drivers’ use of humour and memes on Facebook groups
Convergence, Ahead of Print.
In this article, we focused on data drawn from two Brazilian Facebook groups that discuss on-demand driving (Uber and 99Pop). We focus particularly on the use of humour in the stories that on-demand drivers (ride-hailing) share, as it was identified that humour is widely used within these groups. This article has three objectives: (1) to detect the types of stories shared by on-demand drivers in the Facebook groups; (2) to determine the relationships these stories have with the work of on-demand driving; and (3) to understand the dimensions of professional identity and negotiation of platform labour conditions. Therefore, three dimensions of the stories shared by on-demand drivers were identified: the relationships they establish with their clients, their relationships with the platforms (the affordances and limitations the platforms provide and represent), and the everyday work relationships among the drivers developed by establishing Facebook as a digital workspace. These dimensions lead to the formation and negotiation of their professional identity and reveal how they deal with precarity through humour.
In this article, we focused on data drawn from two Brazilian Facebook groups that discuss on-demand driving (Uber and 99Pop). We focus particularly on the use of humour in the stories that on-demand drivers (ride-hailing) share, as it was identified that humour is widely used within these groups. This article has three objectives: (1) to detect the types of stories shared by on-demand drivers in the Facebook groups; (2) to determine the relationships these stories have with the work of on-demand driving; and (3) to understand the dimensions of professional identity and negotiation of platform labour conditions. Therefore, three dimensions of the stories shared by on-demand drivers were identified: the relationships they establish with their clients, their relationships with the platforms (the affordances and limitations the platforms provide and represent), and the everyday work relationships among the drivers developed by establishing Facebook as a digital workspace. These dimensions lead to the formation and negotiation of their professional identity and reveal how they deal with precarity through humour.
Depression representations on the most popular Russian-language YouTube channels
Convergence, Ahead of Print.
This article analyzes the mental health discourse on the most popular Russian-language channels on YouTube. The main research focus is depression representations. In total 345 videos were examined, issued since 2015 and till 2021. Using theoretical thematic analysis, the content creator types are identified, and these types are compared in terms of their portrayals of depression. The findings demonstrate that the most popular Russian-language content was made by (1) specialists on mental health, (2) influencers and celebrities, (3) documentalists, and (4) experientialists. The channels of popular science, those with TV recordings, religious, esoteric, and artistic channels were found to be watched less, despite also featuring mental health. The results regarding depression representations showed that most content creators describe depression as an illness. Additionally, the depression portrayals from the contemporary, popular Russian-language YouTube channels generally correspond with contemporary medical perspectives on depression, and the authors discussed depression using words and collocations from the medical discourse. Therefore, it could be assumed that the Russian-language representations of depression on this platform are based on the medical explanatory model of depression and are highly medicalized. The paper contributes to studies of mental health discourse reception across cultures and media, as well as the literature on depression representations.
This article analyzes the mental health discourse on the most popular Russian-language channels on YouTube. The main research focus is depression representations. In total 345 videos were examined, issued since 2015 and till 2021. Using theoretical thematic analysis, the content creator types are identified, and these types are compared in terms of their portrayals of depression. The findings demonstrate that the most popular Russian-language content was made by (1) specialists on mental health, (2) influencers and celebrities, (3) documentalists, and (4) experientialists. The channels of popular science, those with TV recordings, religious, esoteric, and artistic channels were found to be watched less, despite also featuring mental health. The results regarding depression representations showed that most content creators describe depression as an illness. Additionally, the depression portrayals from the contemporary, popular Russian-language YouTube channels generally correspond with contemporary medical perspectives on depression, and the authors discussed depression using words and collocations from the medical discourse. Therefore, it could be assumed that the Russian-language representations of depression on this platform are based on the medical explanatory model of depression and are highly medicalized. The paper contributes to studies of mental health discourse reception across cultures and media, as well as the literature on depression representations.
Digital methods as ‘experimental a priori’ – how to navigate vague empirical situations as an operationalist pragmatist
Convergence, Ahead of Print.
Digitalisation and computation presents us with a vague empirical world that unsettles established links between measurements and values. As more and more actors use digital media to produce data about aspects of the world they deem important, new possibilities for inscribing their lives emerge. The practical work with digital methods thus often involves the production of social visibilities that are misfits in the context of established data practices. In this paper I argue that this dissonance carries the distinct critical potential to design data experiments that (a) uses the act of operationalisation as an engine for creating intersubjective clarity about the meaning of existing concepts and (b) takes advantage of algorithmic techniques to provoke a reassessment of some of the core assumptions that shape the way we pose empirical problems are normally framed. Drawing on the work of Kant, Peirce, Dewey and C.I. Lewis I propose to think of this critical potential as the possibility to practice what I term 'experimental a priori' and I use qualitative vignettes from two years of data experiments with GEHL architects to illustrate what this entails in practice. Faced with the task of using traces from Facebook as an empirical source to produce a map of urban political diversity, the architects found themselves in a need to revisit inherited assumptions about the ontology of urban space and the way it can even be formulated as a problem of diversity. While I describe this as a form of obstructive data practice that is afforded by digital methods, I also argue that it cannot be realised without deliberate design interventions. I therefore end the paper by outlining five design principles that can productively guide collective work with digital methods. These principles contribute to recent work within digital STS on the recalibration of problem spaces and the design of data sprints. However, the concept of ‘experimental a priori’ can also serve as a philosophical foundation for knowledge production within computational humanities more broadly.
Digitalisation and computation presents us with a vague empirical world that unsettles established links between measurements and values. As more and more actors use digital media to produce data about aspects of the world they deem important, new possibilities for inscribing their lives emerge. The practical work with digital methods thus often involves the production of social visibilities that are misfits in the context of established data practices. In this paper I argue that this dissonance carries the distinct critical potential to design data experiments that (a) uses the act of operationalisation as an engine for creating intersubjective clarity about the meaning of existing concepts and (b) takes advantage of algorithmic techniques to provoke a reassessment of some of the core assumptions that shape the way we pose empirical problems are normally framed. Drawing on the work of Kant, Peirce, Dewey and C.I. Lewis I propose to think of this critical potential as the possibility to practice what I term 'experimental a priori' and I use qualitative vignettes from two years of data experiments with GEHL architects to illustrate what this entails in practice. Faced with the task of using traces from Facebook as an empirical source to produce a map of urban political diversity, the architects found themselves in a need to revisit inherited assumptions about the ontology of urban space and the way it can even be formulated as a problem of diversity. While I describe this as a form of obstructive data practice that is afforded by digital methods, I also argue that it cannot be realised without deliberate design interventions. I therefore end the paper by outlining five design principles that can productively guide collective work with digital methods. These principles contribute to recent work within digital STS on the recalibration of problem spaces and the design of data sprints. However, the concept of ‘experimental a priori’ can also serve as a philosophical foundation for knowledge production within computational humanities more broadly.
The mutual configuration of affordances and technological frames: Content creators in the Chilean influencer industry
Convergence, Ahead of Print.
Examining the case of the Chilean influencer industry, this paper argues for situating affordances within a wider context in which the features of platforms acquire meanings. Our analysis focuses on two dynamics. On the one hand, we examine how the Chilean influencer industry is shaped by a ‘technological frame’ that structures the valence of affordances. We show that affordances are neither ‘naturally’ nor ‘neutrally’ imagined by actors but rather culturally located within technological frames that shape the discourses, values, and practices from which they obtain cultural meaning. On the other hand, we analyze how affordances provide a material support for the temporal and spatial expansion of these technological frames. Thus, cultural contexts and platforms’ features mutually configure each other in ways that have not always been recognized in the scholarly literature about affordances. We situate negotiations about what it means to be an influencer in Chile, the role of intermediaries (eg branding agencies), communication with followers, and the global influencer industry as part of this mutually constitutive relationship.
Examining the case of the Chilean influencer industry, this paper argues for situating affordances within a wider context in which the features of platforms acquire meanings. Our analysis focuses on two dynamics. On the one hand, we examine how the Chilean influencer industry is shaped by a ‘technological frame’ that structures the valence of affordances. We show that affordances are neither ‘naturally’ nor ‘neutrally’ imagined by actors but rather culturally located within technological frames that shape the discourses, values, and practices from which they obtain cultural meaning. On the other hand, we analyze how affordances provide a material support for the temporal and spatial expansion of these technological frames. Thus, cultural contexts and platforms’ features mutually configure each other in ways that have not always been recognized in the scholarly literature about affordances. We situate negotiations about what it means to be an influencer in Chile, the role of intermediaries (eg branding agencies), communication with followers, and the global influencer industry as part of this mutually constitutive relationship.
Cooperative affordances: How instant messaging apps afford learning, resistance and solidarity among food delivery workers
Convergence, Ahead of Print.
This paper aims to understand the practices and meanings associated with the creation and use of private chat groups on instant messaging services such as WhatsApp, Telegram, Messenger and WeChat that are accessible only to platform workers of online food delivery services. We draw on participant observation in five countries (Italy, Spain, Mexico, China, and India), in-depth interviews with 68 food delivery couriers and digital ethnography (Pink et al., 2015) within dozens of online private chat groups of food delivery workers. Our fieldwork shows that private chat groups are extremely relevant in the daily work of delivery workers and are appropriated to restore forms of mutualism not afforded by the food delivery apps. Following Costa (2018) and her concept of affordances-in-practice, we describe how the practice of online private chat groups created by platform workers affords: (1) the emergence of communities of practice; (2) resistance and contempt; (3) mutualism and solidarity. We argue that these workers ‘enact’ the affordances of instant messaging apps, to supplement – from below – the affordances of food delivery apps that were denied or ignored by food delivery companies. We argue that these affordances constitute cooperative affordances. This concept captures the cooperative nature of peer-to-peer communication that occurs within the informal online chat groups created by the workers themselves. Finally, this article contributes to affordance theory by highlighting how affordances are not immanent properties of artifacts, or ‘invariants’, as argued by Gibson (1979), but can be ‘enacted’ by specific users, like food delivery workers, within specific social and cultural contexts.
This paper aims to understand the practices and meanings associated with the creation and use of private chat groups on instant messaging services such as WhatsApp, Telegram, Messenger and WeChat that are accessible only to platform workers of online food delivery services. We draw on participant observation in five countries (Italy, Spain, Mexico, China, and India), in-depth interviews with 68 food delivery couriers and digital ethnography (Pink et al., 2015) within dozens of online private chat groups of food delivery workers. Our fieldwork shows that private chat groups are extremely relevant in the daily work of delivery workers and are appropriated to restore forms of mutualism not afforded by the food delivery apps. Following Costa (2018) and her concept of affordances-in-practice, we describe how the practice of online private chat groups created by platform workers affords: (1) the emergence of communities of practice; (2) resistance and contempt; (3) mutualism and solidarity. We argue that these workers ‘enact’ the affordances of instant messaging apps, to supplement – from below – the affordances of food delivery apps that were denied or ignored by food delivery companies. We argue that these affordances constitute cooperative affordances. This concept captures the cooperative nature of peer-to-peer communication that occurs within the informal online chat groups created by the workers themselves. Finally, this article contributes to affordance theory by highlighting how affordances are not immanent properties of artifacts, or ‘invariants’, as argued by Gibson (1979), but can be ‘enacted’ by specific users, like food delivery workers, within specific social and cultural contexts.