‘Definitely not in the business of wanting to be associated’: Examining public relations in a deplatformization controversy

Convergence, Ahead of Print.
In August 2019, a mass shooter in the United States posted a violent manifesto to the anonymous forum 8chan prior to his attack. This was the third such incident that year and afterwards hosting and security services conceded to calls to drop 8chan as a client, pushing 8chan to the margins of the accessible internet. This article examines the deplatforming of 8chan as a public relations crisis, contributing to understanding ‘governance by shock’ (Ananny and Gillespie 2016) by examining who is shocked and their power to turn shock into online regulation. Online platforms and media attention created opportunities to study how the deplatforming was justified, drawing on the theoretical framework of economies of worth (Boltanski and Thevenot 2006) and controversy mapping methods. The examination finds: (1) that this case of deplatforming indicates the openness of infrastructure-as-a-service companies to external challenges over content, rather than hegemonic control. (2) That regulatory gaps, including the broadness of U.S. free speech laws, made these companies, rather than legal processes, the relevant authority. (3) That framing responsibility as following the law – as Cloudflare attempted to do – misunderstands the importance of normative principles, voluntary measures, and contestation in governing online content, underselling the value of policy-making at other levels. The success of the campaign to deplatform 8chan affirms the significance of PR crises in the regulation of online content, rewarding deplatforming as a political tactic for civil society groups and online networks pushing for governance in regulatory gaps. However, the significance of normative enforcement in this case underlines the difficulties of this semi-voluntary style of governance. While normative opposition to violence contributed to 8chan’s deplatforming, other normative oppositions contribute to deplatforming vulnerable users, as in the moral panics that drive the deplatforming of sexual content (Tiidenberg 2021) and feed suspicion over the ideological application of deplatforming. The ambivalence of PR crises as a strategy for influencing platform governance underlines the need for clarity in policy-making at multiple levels.

A discourse analysis of critical commenting online: A study of comments on a self-mockery event

Discourse &Society, Ahead of Print.
This paper examines critical comments hidden behind the humorous topic of self-mockery. Based on a discourse analysis of 51 critical comments identified by GooSeeker of a self-mockery event from Weibo, this paper aims to unpack how the commenters actively exploit the relevancy of a topic to fulfill socio-political functions. Three strategies are found to be key in enabling them to accomplish socio-political functions: immoralizing the peripheral party, deauthorizing privilege and irrationalizing competitiveness, the meanings of which are discursively constructed across the critical comments. In this process, the self-mockery event serves as a weapon of social power to formulate critique and articulate discontent without breaking a consistent performance. The creative (re)appropriation in use is believed to be triggered by the policy of the platform and user’s self-motivated interactional practice. These findings are expected to have implications for understanding comments as a social behavior at the nexus of language and social power.

Streaming forward: Adoption considerations for the major recorded music markets in CARICOM

Convergence, Ahead of Print.
Music Streaming Services (MSS) have recently emerged as the main format for showcasing and monetizing sound recordings by record labels and artists in the international recorded music sector. In the Caribbean, however, stakeholders have been slow to adopt and integrate these digital music platforms into their overall recorded music strategies. Within this context, this paper explores the key economic opportunities and challenges associated with the late adoption of the platform-based streaming music model. Using self-administered structured interviews with nine regional experts from the three major music markets, as well as an analysis of audio-visual and digital materials and review of documents, the information is derived using a qualitative research approach, supported by a grounded theory strategy of inquiry. The findings illustrate that on one hand there is cautious optimism with respect to the potential for the re-construction of revenue streams, due to stronger royalty inflows associated with new uses of music in the digital arena. The extent to which this is realized contends with the quantum of royalty payouts actually received by rights-holders and their overall willingness to licence their rights to MSS. Additionally, MSS provides the platform for rights-owners to reach glocal audiences. However, this is reliant on the content and user-friendly features embedded in the platforms and the readiness of regional artists to be discovered and monetized via third party playlists.

‘Huge fan of the drama’: Politics as an object of fandom

Convergence, Ahead of Print.
On June 12th 2019, in the middle of the UK Conservative party’s leadership contest, journalist Marie le Conte tweeted ‘so this is my first proper leadership contest as an actual Westminster person and honestly it’s such a hoot…huge fan of the drama’. This tweet is exemplary of a wider phenomenon. Politics is the activity through which power and resources are allocated across society – who gets what, when and how. Politics, and what it does to all of our lives, is consequential. Yet, despite this, many of those who pay the most attention to politics do so from the position of a fan, engaging with it in the way that others engage with entertainment forms like sport and television shows. Previous studies have paid attention to the fandoms and anti-fandoms that develop around individual politicians and movements – in other words, they maintain a focus on the behaviours and actions of these fans of politics. By contrast, in this paper we explore the construction of politics itself as an object of fandom, asking what happens to politics when it is treated in this way. The activity of politics can be socially constructed by humans to serve some purpose. Thus, who does the constructing and how they do this, affects what it becomes. Our claim is that constructing politics as an object of fandom (i.e. constructing it as ‘the drama’) affects politics itself.

‘It will never be well with SARS’: A discourse analytic study of the #EndSARS protests on social media

Discourse &Society, Ahead of Print.
This paper analyses the discursive strategies used by #EndSARS protesters in their tweets and Facebook comments to construct SARS officers, hold the Nigerian government accountable and demand social change. Informed by social media critical discourse analysis (SMCDA) and social movement theory, the analysis revealed three strategies: constructing SARS as oppressors, representing the Nigerian government as insensitive and issuing a clarion call for action. The analysis shows that these strategies enabled the protesters to construct the victim-aggressor categorisation, thereby legitimising their resistance to police brutality and demand for change. The study also highlights how the protesters deployed local linguistic resources and ideologies to appeal to the emotions of other Nigerians to join the protest. The study demonstrates how digital political mobilisation can galvanise reform in Nigeria, where leaders and law enforcement agencies are held accountable for their (in)actions. This study contributes to the developing interdisciplinary studies on SMCDA and digital activism.

Effective Digital Advertising: The Influence of Customised Ads, Self-esteem and Product Attributes

Journal of Creative Communications, Ahead of Print.
We investigate consumers’ attitudes and behaviours when receiving customised website advertising, the effect of their psychological beings and content of advertising messages, using a 2 (customisation: customised vs non-customised) × 2 (product attributes: utilitarian vs hedonic) × 2 (self-esteem: high vs low) experiment on 240 participants, aged 16–34 living in Taiwan, to explain their effects on advertising effectiveness and the mediating role of advertising value. High self-esteem consumers have a more favourable attitude and behaviour when receiving a customised ad. For low self-esteem consumers, the customised ad effectively influences purchase intention. In the non-customised advertising condition, a hedonic product attribute fosters greater purchase intention. High self-esteem consumers have a stronger purchase intention when receiving the hedonic product attribute in the non-customised ad condition. Furthermore, customisation influences attitude and purchase intention.
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Tracing social connections in the Victorian Jewish Writers Project

Abstract

In March 2022, we launched the Victorian Jewish Writers Project (VJWP), a digital collection of texts written by nineteenth-century British Jews accompanied by short articles on significant authors, places, and events of the Anglo-Jewish world. When we began building the collection in 2021, our conceptual framework was clear: Victorian Jewry is underrepresented both in Jewish Studies and Victorian Studies, so we would create a resource to supply primary texts and some analytical information to anyone interested. Despite our familiarity with archive theory, we considered our role in the project as little more than what Latour calls intermediaries, or “mere informants.” Yet, the process of digitizing and publicizing a canon, particularly a canon tied to a cultural heritage, is an inherently social act, and in this article we will explore the modes of social engagement inherent in creating and maintaining digital archives. In particular, we make use of Latour’s actor-network theory to understand the relationships forged by archives in digital spaces.

‘Come support the locals!’: mediating peripheral spaces on Google maps via user-generated content

Convergence, Ahead of Print.
New media platforms offer diverse modes of mediation of every day and tourist places and communities. Spatial social media now augment older forms of mediation, partly by enabling contributions from ‘ordinary’ users, who create and share spatial discourses. This study examines the discursive construction of peripheral places, produced through user-generated content. Employing qualitative methodology, we sample and analyze 1,053 texts, shared on Google Maps in southern regions of Israel. The key conclusions suggest that compared to traditional media discourses depicting peripheral spaces in Israel, the findings demonstrate a shift from homogeneous depictions to more diverse and multilayered ones. Digital affordances result in more actors and stakeholders partaking in discursive construction, including private and institutional local players, visitors and tourists. Theoretical contributions are offered to the field of digital placemaking, by considering the subjective, evaluative and ideological layers that augment geographical data digital maps provide (‘bottom-up’ perspective), and to the fields of study of marginalized peripheral and rural communities and tourism crisis in peripheral (post-Coronavirus) locations.

Importing Arcadia into 18th‐century Madras: Poetics of the contact zone and the politics of genre in Eyles Irwin’s Saint Thomas’s Mount

Abstract

Eyles Irwin (1751–1817), an East India Company official who spent much of his life in the British settlement of Fort St. George, Madras, was one of the earliest practitioners of anglophone belles lettres in the Indian subcontinent, and his writings predate the development of a robust culture of English-language literary composition in the colony by quite a few years. The scant scholarly attention he has received belies his importance as an anticipator of the momentous literary-historical processes that would transform India's public sphere in the 19th century. This essay offers a contextual reading of Saint Thomas's Mount (1774), his earliest extant poem, which is avowedly modelled on canonical English topographical poems like Alexander Pope's Windsor-Forest (1713) and makes use of a host of neoclassical conventions, but which also differs from them in terms of the kind of landscape that is represented (Irwin's is a tropical landscape, with abundant mangoes, palms, and Oriental fauna, unlike Pope's pleasant, idyllic British park). However, Irwin's target readership being chiefly metropolitan, he contends with the difficulty of highlighting India's irreducible foreignness while simultaneously trying to ensure that readers in London do not find the Oriental descriptions too alien, incredible, and unrelatable. The authorial strategies he adopts to navigate this difficulty constitute the focus of the first part of the essay. The second (and final) part seeks to shed light on his hybrid, hyphenated identity as an Indian-born Irish poet, and on his perception of himself as somehow fundamentally unlike those Britons who never ventured beyond the geographical confines of Europe, let alone setting down roots in places on the very fringes of the British empire. The affiliative bonds he forges with expatriate colonial officials living in and confronting the hardships of life in the monsoonal tropics mark him as a member of the steadily growing community of Anglo-Indians in the Indian subcontinent. While noting the shifting connotations of the term ‘Anglo-Indian’ in the 18th and 19th centuries, this essay will also examine the implications of identifying Irwin as a member of this initially amorphous but steadily growing community.

Relocating video cultures

International Journal of Cultural Studies, Ahead of Print.
This special issue ‘relocates’ video cultures by focusing on the specific industrial dynamics and practices of six different countries. It is in conversation with scholarship that challenges the conceptualization of streaming as a universal force, and instead foregrounds the importance of location. The emergence of streaming and its disruptive influences on audiovisual industries have mostly been approached in relation to US-based multinational streaming services, and the articles in this issue demonstrate how the implications of streaming vary significantly depending on national contexts. Each contribution traces the trajectory of pre-digital cultures that led to the nation-specific consumption patterns of streaming video to date. We hope this special issue helps advance approaches that are attentive to locality and diversity beyond the US streaming culture.