Journal of Librarianship and Information Science, Ahead of Print.
The purpose of this study is to explore the factors affecting college users’ willingness to participate in smart services of academic library. The paper analyzes the factors affecting college users’ willingness to participate in library smart services, and constructs a conceptual model with 17 hypotheses proposed, based on the theory of Uses and Gratifications, Social Cognition Theory, Innovation Diffusion Theory, and Information Systems Success Model. The conceptual model was empirically tested using structural equation modeling technique through questionnaire survey data. The questionnaire was distributed online to college students and teachers in different provinces of China by using random sampling technique. College users’ willingness to participate in smart services of academic library is directly and positively affected by information need of users, innovative consciousness of users, service platform performance, user satisfaction, library publicity and guidance, and extrinsic incentives. Information quality, service platform performance, service quality, and service value have significant and positive impact on user satisfaction, and they all indirectly affect users’ willingness to participate in smart services of academic library through user satisfaction. The survey results also show that the purpose of college students and teachers’ participation in smart services is mainly to meet their information needs. And users’ participation willingness is not affected by self-efficacy of users and others’ influence, which is different from the participation motivation of users on social Q & A and short video platforms. Understanding of factors affecting users’ willingness to participate in smart services of academic library will likely demand rethink into a number of issues ignored by studies on smart library and smart services. Few studies focus on users’ participation behavior in smart services of library. This study focused on the factors affecting users’ willingness to participate in smart services of academic library, which would expand the understanding of users’ participation behavior in smart services and enrich the scope of studies on smart library and smart services.
On factors affecting users’ willingness to participate in the smart services of academic library
Journal of Librarianship and Information Science, Ahead of Print.
The purpose of this study is to explore the factors affecting college users’ willingness to participate in smart services of academic library. The paper analyzes the factors affecting college users’ willingness to participate in library smart services, and constructs a conceptual model with 17 hypotheses proposed, based on the theory of Uses and Gratifications, Social Cognition Theory, Innovation Diffusion Theory, and Information Systems Success Model. The conceptual model was empirically tested using structural equation modeling technique through questionnaire survey data. The questionnaire was distributed online to college students and teachers in different provinces of China by using random sampling technique. College users’ willingness to participate in smart services of academic library is directly and positively affected by information need of users, innovative consciousness of users, service platform performance, user satisfaction, library publicity and guidance, and extrinsic incentives. Information quality, service platform performance, service quality, and service value have significant and positive impact on user satisfaction, and they all indirectly affect users’ willingness to participate in smart services of academic library through user satisfaction. The survey results also show that the purpose of college students and teachers’ participation in smart services is mainly to meet their information needs. And users’ participation willingness is not affected by self-efficacy of users and others’ influence, which is different from the participation motivation of users on social Q & A and short video platforms. Understanding of factors affecting users’ willingness to participate in smart services of academic library will likely demand rethink into a number of issues ignored by studies on smart library and smart services. Few studies focus on users’ participation behavior in smart services of library. This study focused on the factors affecting users’ willingness to participate in smart services of academic library, which would expand the understanding of users’ participation behavior in smart services and enrich the scope of studies on smart library and smart services.
The purpose of this study is to explore the factors affecting college users’ willingness to participate in smart services of academic library. The paper analyzes the factors affecting college users’ willingness to participate in library smart services, and constructs a conceptual model with 17 hypotheses proposed, based on the theory of Uses and Gratifications, Social Cognition Theory, Innovation Diffusion Theory, and Information Systems Success Model. The conceptual model was empirically tested using structural equation modeling technique through questionnaire survey data. The questionnaire was distributed online to college students and teachers in different provinces of China by using random sampling technique. College users’ willingness to participate in smart services of academic library is directly and positively affected by information need of users, innovative consciousness of users, service platform performance, user satisfaction, library publicity and guidance, and extrinsic incentives. Information quality, service platform performance, service quality, and service value have significant and positive impact on user satisfaction, and they all indirectly affect users’ willingness to participate in smart services of academic library through user satisfaction. The survey results also show that the purpose of college students and teachers’ participation in smart services is mainly to meet their information needs. And users’ participation willingness is not affected by self-efficacy of users and others’ influence, which is different from the participation motivation of users on social Q & A and short video platforms. Understanding of factors affecting users’ willingness to participate in smart services of academic library will likely demand rethink into a number of issues ignored by studies on smart library and smart services. Few studies focus on users’ participation behavior in smart services of library. This study focused on the factors affecting users’ willingness to participate in smart services of academic library, which would expand the understanding of users’ participation behavior in smart services and enrich the scope of studies on smart library and smart services.
The airing of grievances: A look at complaint behavior in library reddit
Journal of Librarianship and Information Science, Ahead of Print.
Social media platforms have been adapted into society in various ways during last two decades. Few studies have examined social media content from the perspective of the individual library professional, and in particular, from librarians’ social media posts about their work. This research explores social media complaints from library professionals to reveal insights into the areas of concern related to libraries as expressed in an informal, discursive style. Reddit data from three library subReddits was collected through a Python script. A total of 272 complaint posts with enough information were coded manually. A computational tool, Linguistic Inquiry and Word Count (LIWC), was also used to extract linguistic characteristics of each post. The majority of the sources of the complaint posts came from librarians (86.76%). The top five categories of the target of the complaints were patrons (27.94%), the poster’s organization (20.22%), the poster’s supervisor (11.03%), the library field (11.03%), and the poster’s coworkers (10.29%). The top four topics of the complaint posts were patron behavior (21.69%), negative work environment (16.18%), job expectations (11.76%), and service expectations (10.66%). Organizations should put into place mechanisms and processes through which employees may share their concerns and exercise their voice, with no retribution, to solve workplace problems.
Social media platforms have been adapted into society in various ways during last two decades. Few studies have examined social media content from the perspective of the individual library professional, and in particular, from librarians’ social media posts about their work. This research explores social media complaints from library professionals to reveal insights into the areas of concern related to libraries as expressed in an informal, discursive style. Reddit data from three library subReddits was collected through a Python script. A total of 272 complaint posts with enough information were coded manually. A computational tool, Linguistic Inquiry and Word Count (LIWC), was also used to extract linguistic characteristics of each post. The majority of the sources of the complaint posts came from librarians (86.76%). The top five categories of the target of the complaints were patrons (27.94%), the poster’s organization (20.22%), the poster’s supervisor (11.03%), the library field (11.03%), and the poster’s coworkers (10.29%). The top four topics of the complaint posts were patron behavior (21.69%), negative work environment (16.18%), job expectations (11.76%), and service expectations (10.66%). Organizations should put into place mechanisms and processes through which employees may share their concerns and exercise their voice, with no retribution, to solve workplace problems.
The airing of grievances: A look at complaint behavior in library reddit
Journal of Librarianship and Information Science, Ahead of Print.
Social media platforms have been adapted into society in various ways during last two decades. Few studies have examined social media content from the perspective of the individual library professional, and in particular, from librarians’ social media posts about their work. This research explores social media complaints from library professionals to reveal insights into the areas of concern related to libraries as expressed in an informal, discursive style. Reddit data from three library subReddits was collected through a Python script. A total of 272 complaint posts with enough information were coded manually. A computational tool, Linguistic Inquiry and Word Count (LIWC), was also used to extract linguistic characteristics of each post. The majority of the sources of the complaint posts came from librarians (86.76%). The top five categories of the target of the complaints were patrons (27.94%), the poster’s organization (20.22%), the poster’s supervisor (11.03%), the library field (11.03%), and the poster’s coworkers (10.29%). The top four topics of the complaint posts were patron behavior (21.69%), negative work environment (16.18%), job expectations (11.76%), and service expectations (10.66%). Organizations should put into place mechanisms and processes through which employees may share their concerns and exercise their voice, with no retribution, to solve workplace problems.
Social media platforms have been adapted into society in various ways during last two decades. Few studies have examined social media content from the perspective of the individual library professional, and in particular, from librarians’ social media posts about their work. This research explores social media complaints from library professionals to reveal insights into the areas of concern related to libraries as expressed in an informal, discursive style. Reddit data from three library subReddits was collected through a Python script. A total of 272 complaint posts with enough information were coded manually. A computational tool, Linguistic Inquiry and Word Count (LIWC), was also used to extract linguistic characteristics of each post. The majority of the sources of the complaint posts came from librarians (86.76%). The top five categories of the target of the complaints were patrons (27.94%), the poster’s organization (20.22%), the poster’s supervisor (11.03%), the library field (11.03%), and the poster’s coworkers (10.29%). The top four topics of the complaint posts were patron behavior (21.69%), negative work environment (16.18%), job expectations (11.76%), and service expectations (10.66%). Organizations should put into place mechanisms and processes through which employees may share their concerns and exercise their voice, with no retribution, to solve workplace problems.
Ethnic differences in utilization of online health information sources: A test of the social inequality hypotheses
Journal of Librarianship and Information Science, Ahead of Print.
The goal of the current study was to understand ethnic differences in use of online health information sources. Social stratification and social diversification hypotheses were used as study’s theoretical framework. The data were obtained from the 2017 Israel Social Survey (N = 2166). Multinomial and logistic regression techniques were used for the multivariate analysis. The results suggest that Israeli Arab respondents were less likely than Israeli-born Jewish respondents to seek health information using the Health Funds’ call centers or websites, other websites, and to utilize any number of the online health information sources. The findings provide a strong support for the social stratification hypothesis. The findings imply that members of minority population should be more encouraged to use (public) online health information sources as a means of taking greater responsibility for their health as well as for the health of their communities.
The goal of the current study was to understand ethnic differences in use of online health information sources. Social stratification and social diversification hypotheses were used as study’s theoretical framework. The data were obtained from the 2017 Israel Social Survey (N = 2166). Multinomial and logistic regression techniques were used for the multivariate analysis. The results suggest that Israeli Arab respondents were less likely than Israeli-born Jewish respondents to seek health information using the Health Funds’ call centers or websites, other websites, and to utilize any number of the online health information sources. The findings provide a strong support for the social stratification hypothesis. The findings imply that members of minority population should be more encouraged to use (public) online health information sources as a means of taking greater responsibility for their health as well as for the health of their communities.
Ethnic differences in utilization of online health information sources: A test of the social inequality hypotheses
Journal of Librarianship and Information Science, Ahead of Print.
The goal of the current study was to understand ethnic differences in use of online health information sources. Social stratification and social diversification hypotheses were used as study’s theoretical framework. The data were obtained from the 2017 Israel Social Survey (N = 2166). Multinomial and logistic regression techniques were used for the multivariate analysis. The results suggest that Israeli Arab respondents were less likely than Israeli-born Jewish respondents to seek health information using the Health Funds’ call centers or websites, other websites, and to utilize any number of the online health information sources. The findings provide a strong support for the social stratification hypothesis. The findings imply that members of minority population should be more encouraged to use (public) online health information sources as a means of taking greater responsibility for their health as well as for the health of their communities.
The goal of the current study was to understand ethnic differences in use of online health information sources. Social stratification and social diversification hypotheses were used as study’s theoretical framework. The data were obtained from the 2017 Israel Social Survey (N = 2166). Multinomial and logistic regression techniques were used for the multivariate analysis. The results suggest that Israeli Arab respondents were less likely than Israeli-born Jewish respondents to seek health information using the Health Funds’ call centers or websites, other websites, and to utilize any number of the online health information sources. The findings provide a strong support for the social stratification hypothesis. The findings imply that members of minority population should be more encouraged to use (public) online health information sources as a means of taking greater responsibility for their health as well as for the health of their communities.
Status of open access scholarly journal publishing in Pakistan
Journal of Librarianship and Information Science, Ahead of Print.
Open access (OA) scholarly journal publishing is a recently emerged phenomenon of scholarly publishing in Pakistan. This study has been designed to find out the current status of open access (OA) scholarly journal publishing in Pakistan. A quantitative research method was used to evaluate the contents of the websites of 329 Pakistani journals on a checklist of 12 items. OA publishing paradigm has emerged in Pakistan as a majority (90%) of Pakistani scholarly journals are following the OA publishing paradigm. More than two-thirds (69%) of journals are following the Diamond OA model, followed by Gold OA (26%) and Crowdfunding OA (3%). The majority (97%) of journals belongs to the Y (the lowest) category of journals and the majority (97%) of journals do not have an impact factor. Indexing in Scopus and Web of Science is 24 (16%) and 20 (13%), respectively. Average article processing charges (APCs) per article in Sciences and Social Sciences journals of Pakistan are 46 $ and 90 $, respectively. In terms of ranking, Pakistani journals are in the stage of infancy. The present study is the first comprehensive exploration to explore the current status of OA scholarly journal publishing in Pakistan. This study may help to come up with recommendations to strengthen the credibility of OA journals in Pakistan. This study may be generalized to developing countries that have similar circumstances to Pakistan.
Open access (OA) scholarly journal publishing is a recently emerged phenomenon of scholarly publishing in Pakistan. This study has been designed to find out the current status of open access (OA) scholarly journal publishing in Pakistan. A quantitative research method was used to evaluate the contents of the websites of 329 Pakistani journals on a checklist of 12 items. OA publishing paradigm has emerged in Pakistan as a majority (90%) of Pakistani scholarly journals are following the OA publishing paradigm. More than two-thirds (69%) of journals are following the Diamond OA model, followed by Gold OA (26%) and Crowdfunding OA (3%). The majority (97%) of journals belongs to the Y (the lowest) category of journals and the majority (97%) of journals do not have an impact factor. Indexing in Scopus and Web of Science is 24 (16%) and 20 (13%), respectively. Average article processing charges (APCs) per article in Sciences and Social Sciences journals of Pakistan are 46 $ and 90 $, respectively. In terms of ranking, Pakistani journals are in the stage of infancy. The present study is the first comprehensive exploration to explore the current status of OA scholarly journal publishing in Pakistan. This study may help to come up with recommendations to strengthen the credibility of OA journals in Pakistan. This study may be generalized to developing countries that have similar circumstances to Pakistan.
The indexing policy in the practices of Brazilian institutional repositories: A diagnostic study from the perception of managers and indexers
Journal of Librarianship and Information Science, Ahead of Print.
Institutional repositories aim to gather, treat and disseminate information resources produced in a given institution. The adoption of an indexing policy aims to improve information retrieval by the user community of the institutional repository, by proposing elements that standardize the practices of librarians who work in subject cataloging. The objective of the research is to analyze the perception of managers and indexers of Brazilian institutional repositories about the indexing policy for information organization and representation, with the specific objectives of performing a compared evaluation of elements and variables (characteristics, processes, and instruments) of the indexing policy regarding indexing and retrieval, discussion of vocabulary control procedures, and obtaining an overview focusing on the perception of the need for an indexing policy in Brazilian institutional repositories. Semi-structured interviews were applied to nine participants from eight institutional repositories to investigate the requirements, elements and variables of the indexing policy in the practice of managers and librarians of institutional repositories. The results reveal the need for improvements in the practices of the analyzed institutional repositories regarding the activities of subject cataloging, standardization of subject metadata, and vocabulary control, queries, and in carrying out tests or trials for continuous evaluation of indexing and information retrieval with users. The study also revealed that this scenario can be more positive if institutional repositories adopt an indexing policy for the practices they perform in repositories to be understood by managers and librarians as a tool to improve information retrieval.La política de indización en las prácticas de los repositorios institucionales brasileños: un estudio de diagnóstico desde la percepción de gestores e indexadores
Institutional repositories aim to gather, treat and disseminate information resources produced in a given institution. The adoption of an indexing policy aims to improve information retrieval by the user community of the institutional repository, by proposing elements that standardize the practices of librarians who work in subject cataloging. The objective of the research is to analyze the perception of managers and indexers of Brazilian institutional repositories about the indexing policy for information organization and representation, with the specific objectives of performing a compared evaluation of elements and variables (characteristics, processes, and instruments) of the indexing policy regarding indexing and retrieval, discussion of vocabulary control procedures, and obtaining an overview focusing on the perception of the need for an indexing policy in Brazilian institutional repositories. Semi-structured interviews were applied to nine participants from eight institutional repositories to investigate the requirements, elements and variables of the indexing policy in the practice of managers and librarians of institutional repositories. The results reveal the need for improvements in the practices of the analyzed institutional repositories regarding the activities of subject cataloging, standardization of subject metadata, and vocabulary control, queries, and in carrying out tests or trials for continuous evaluation of indexing and information retrieval with users. The study also revealed that this scenario can be more positive if institutional repositories adopt an indexing policy for the practices they perform in repositories to be understood by managers and librarians as a tool to improve information retrieval.La política de indización en las prácticas de los repositorios institucionales brasileños: un estudio de diagnóstico desde la percepción de gestores e indexadores
Status of open access scholarly journal publishing in Pakistan
Journal of Librarianship and Information Science, Ahead of Print.
Open access (OA) scholarly journal publishing is a recently emerged phenomenon of scholarly publishing in Pakistan. This study has been designed to find out the current status of open access (OA) scholarly journal publishing in Pakistan. A quantitative research method was used to evaluate the contents of the websites of 329 Pakistani journals on a checklist of 12 items. OA publishing paradigm has emerged in Pakistan as a majority (90%) of Pakistani scholarly journals are following the OA publishing paradigm. More than two-thirds (69%) of journals are following the Diamond OA model, followed by Gold OA (26%) and Crowdfunding OA (3%). The majority (97%) of journals belongs to the Y (the lowest) category of journals and the majority (97%) of journals do not have an impact factor. Indexing in Scopus and Web of Science is 24 (16%) and 20 (13%), respectively. Average article processing charges (APCs) per article in Sciences and Social Sciences journals of Pakistan are 46 $ and 90 $, respectively. In terms of ranking, Pakistani journals are in the stage of infancy. The present study is the first comprehensive exploration to explore the current status of OA scholarly journal publishing in Pakistan. This study may help to come up with recommendations to strengthen the credibility of OA journals in Pakistan. This study may be generalized to developing countries that have similar circumstances to Pakistan.
Open access (OA) scholarly journal publishing is a recently emerged phenomenon of scholarly publishing in Pakistan. This study has been designed to find out the current status of open access (OA) scholarly journal publishing in Pakistan. A quantitative research method was used to evaluate the contents of the websites of 329 Pakistani journals on a checklist of 12 items. OA publishing paradigm has emerged in Pakistan as a majority (90%) of Pakistani scholarly journals are following the OA publishing paradigm. More than two-thirds (69%) of journals are following the Diamond OA model, followed by Gold OA (26%) and Crowdfunding OA (3%). The majority (97%) of journals belongs to the Y (the lowest) category of journals and the majority (97%) of journals do not have an impact factor. Indexing in Scopus and Web of Science is 24 (16%) and 20 (13%), respectively. Average article processing charges (APCs) per article in Sciences and Social Sciences journals of Pakistan are 46 $ and 90 $, respectively. In terms of ranking, Pakistani journals are in the stage of infancy. The present study is the first comprehensive exploration to explore the current status of OA scholarly journal publishing in Pakistan. This study may help to come up with recommendations to strengthen the credibility of OA journals in Pakistan. This study may be generalized to developing countries that have similar circumstances to Pakistan.
The indexing policy in the practices of Brazilian institutional repositories: A diagnostic study from the perception of managers and indexers
Journal of Librarianship and Information Science, Ahead of Print.
Institutional repositories aim to gather, treat and disseminate information resources produced in a given institution. The adoption of an indexing policy aims to improve information retrieval by the user community of the institutional repository, by proposing elements that standardize the practices of librarians who work in subject cataloging. The objective of the research is to analyze the perception of managers and indexers of Brazilian institutional repositories about the indexing policy for information organization and representation, with the specific objectives of performing a compared evaluation of elements and variables (characteristics, processes, and instruments) of the indexing policy regarding indexing and retrieval, discussion of vocabulary control procedures, and obtaining an overview focusing on the perception of the need for an indexing policy in Brazilian institutional repositories. Semi-structured interviews were applied to nine participants from eight institutional repositories to investigate the requirements, elements and variables of the indexing policy in the practice of managers and librarians of institutional repositories. The results reveal the need for improvements in the practices of the analyzed institutional repositories regarding the activities of subject cataloging, standardization of subject metadata, and vocabulary control, queries, and in carrying out tests or trials for continuous evaluation of indexing and information retrieval with users. The study also revealed that this scenario can be more positive if institutional repositories adopt an indexing policy for the practices they perform in repositories to be understood by managers and librarians as a tool to improve information retrieval.La política de indización en las prácticas de los repositorios institucionales brasileños: un estudio de diagnóstico desde la percepción de gestores e indexadores
Institutional repositories aim to gather, treat and disseminate information resources produced in a given institution. The adoption of an indexing policy aims to improve information retrieval by the user community of the institutional repository, by proposing elements that standardize the practices of librarians who work in subject cataloging. The objective of the research is to analyze the perception of managers and indexers of Brazilian institutional repositories about the indexing policy for information organization and representation, with the specific objectives of performing a compared evaluation of elements and variables (characteristics, processes, and instruments) of the indexing policy regarding indexing and retrieval, discussion of vocabulary control procedures, and obtaining an overview focusing on the perception of the need for an indexing policy in Brazilian institutional repositories. Semi-structured interviews were applied to nine participants from eight institutional repositories to investigate the requirements, elements and variables of the indexing policy in the practice of managers and librarians of institutional repositories. The results reveal the need for improvements in the practices of the analyzed institutional repositories regarding the activities of subject cataloging, standardization of subject metadata, and vocabulary control, queries, and in carrying out tests or trials for continuous evaluation of indexing and information retrieval with users. The study also revealed that this scenario can be more positive if institutional repositories adopt an indexing policy for the practices they perform in repositories to be understood by managers and librarians as a tool to improve information retrieval.La política de indización en las prácticas de los repositorios institucionales brasileños: un estudio de diagnóstico desde la percepción de gestores e indexadores