South Asian Journal of Human Resources Management, Volume 10, Issue 1, Page 64-84, June 2023.
The concept of sustainability brought into focus the need for research into how to measure and achieve sustainable growth. The triple bottom line framework and the resource-based view of the firm suggest the need for organisations to look beyond profits and take into consideration the needs and effectiveness of its workforce. Research suggests that an effective workforce can be achieved through constant learning and development. Organisations have also expressed the need for training techniques that are more effective than the traditional methods. Gamification has been proposed as one such technique, and in the current study, the researchers evaluate the effectiveness of gamification in organisational training. For the purpose of the current study, 120 participants were chosen from public sector organisations in India. This is primarily because the technology-enhanced training effectiveness model (TETEM) suggests that the effectiveness of gamification would depend on the culture of the organisation, and prior research has been based in privately owned firms. The findings are in line with the theory of gamified learning and suggest that participants of the gamified module reported higher levels of learning, reaction and learner motivation. Additionally, learner motivation was found to strengthen the impact of gamification on the learning and reaction.
Author Archives: Sridevi Nair
Relationship Between Job Stress, Employee Engagement and Job Satisfaction: A Study Based on Women Managers in 4 and 5 star Hotels in India
Business Perspectives and Research, Ahead of Print.
Women account for a very small percentage of the employee population in Indian luxury hotels. While they have proved themselves as valuable assets, the average tenure of a woman in a managerial role in the sector is still around 2 to 4 years. The Government of India in its India Skills report has identified the sector as a focus area, in the drive to achieve better gender ratios. This study takes a small step towards understanding the factors that could influence the tenure of women in the hotel sector. The study examines the role of job stress in determining the levels of job satisfaction of women in the Indian hotel industry. The study also examines the mediating effect that employee engagement may have on the relation. The researchers have studied women in managerial roles in 4 and 5-star hotels, across India. The findings suggest that there is a strong negative correlation between job stress and job satisfaction and that this relationship is partially mediated by the presence of employee engagement. The findings are particularly important for the hospitality sector in India, as it struggles to retain its talented female employees.
Women account for a very small percentage of the employee population in Indian luxury hotels. While they have proved themselves as valuable assets, the average tenure of a woman in a managerial role in the sector is still around 2 to 4 years. The Government of India in its India Skills report has identified the sector as a focus area, in the drive to achieve better gender ratios. This study takes a small step towards understanding the factors that could influence the tenure of women in the hotel sector. The study examines the role of job stress in determining the levels of job satisfaction of women in the Indian hotel industry. The study also examines the mediating effect that employee engagement may have on the relation. The researchers have studied women in managerial roles in 4 and 5-star hotels, across India. The findings suggest that there is a strong negative correlation between job stress and job satisfaction and that this relationship is partially mediated by the presence of employee engagement. The findings are particularly important for the hospitality sector in India, as it struggles to retain its talented female employees.