Business Perspectives and Research, Ahead of Print.
The COVID-19 pandemic and the lockdown forced business firms to undertake employee work from home (WFH). The pandemic situation created a general negative sentiment. Employees, while practicing WFH, worked remotely. They worked collectively using network technology in the virtual context and achieved job efficacy even in challenging times. Employees’ achievement of job efficacy helped achieve better results in terms of work performance at organizational team levels. Data were collected from Indian managers during COVID-19 unlock phase. Three hundred twenty-six managerial responses were collected and analyzed using structured equation modeling. The broaden-and-build theory of positive emotions was applied for the study. A theoretical model was developed with a positive feeling as an antecedent variable, effort as a mediating variable, and collective technology in virtual team efficacy as the dependent variable. The findings of the study adhered to the perspectives of broad and build theory.
Category Archives: Business Perspectives and Research
Exploring the Influence of Kinabalu Geopark Development on Community Well-being from the Perspective of Policymakers: A Preliminary Study
Business Perspectives and Research, Ahead of Print.
Kinabalu Geopark is located in Sabah, Malaysia, Borneo, and it will be the second Geopark landmark in Malaysia. The study aimed to explore the implications of the development of Kinabalu Geopark to community well-being. The central research question is: “How does Kinabalu Geopark development enhance and promote community well-being from the perspectives of policymakers?” This study employs a qualitative research approach guided by an interpretivist paradigm by interviewing 15 policymakers. Findings indicated three key themes of community well-being, (i) economic well-being, (ii) social well-being, and (iii) criticality of engagement initiatives. Economic well-being refers to how the development of Kinabalu Geopark would help to strengthen the local economy by providing more employment and business opportunities. Social well-being relates to how communities will benefit from the social stability and strong relationships formed by government sectors, local community leaders, and society. Then, engagement initiative by the policymakers is crucial to ensure the projects’ success, community leadership, and community-wide engagement activities are essential. As a result of efforts to maintain geological characteristics and natural resources, geopark development may not only give prospects for local economic and social growth, but it may also expand educational programs, research, and development for scientific and tourism objectives.
Kinabalu Geopark is located in Sabah, Malaysia, Borneo, and it will be the second Geopark landmark in Malaysia. The study aimed to explore the implications of the development of Kinabalu Geopark to community well-being. The central research question is: “How does Kinabalu Geopark development enhance and promote community well-being from the perspectives of policymakers?” This study employs a qualitative research approach guided by an interpretivist paradigm by interviewing 15 policymakers. Findings indicated three key themes of community well-being, (i) economic well-being, (ii) social well-being, and (iii) criticality of engagement initiatives. Economic well-being refers to how the development of Kinabalu Geopark would help to strengthen the local economy by providing more employment and business opportunities. Social well-being relates to how communities will benefit from the social stability and strong relationships formed by government sectors, local community leaders, and society. Then, engagement initiative by the policymakers is crucial to ensure the projects’ success, community leadership, and community-wide engagement activities are essential. As a result of efforts to maintain geological characteristics and natural resources, geopark development may not only give prospects for local economic and social growth, but it may also expand educational programs, research, and development for scientific and tourism objectives.
Being Nice Goes Long Way: Manifesting Compassion for Others Enacts in Experiencing Positive Emotions and Workplace Happiness for the Employees
Business Perspectives and Research, Ahead of Print.
Drawing on positive activity model (Lyubomirsky & Layous, 2013), the present study aims to examine the relationship of employees’ compassion for others and the level of workplace happiness whilst investigating mediating mechanism of positive affectivity. The study further explores the role of perceived organizational support (POS) in bolstering the happiness of the employees. Using the purposive sampling technique, a sample of the Indian working population (N = 422) was selected for the study. Standardized instruments were administered to the respondents for data collection. Structural equation modeling findings revealed that the employees who showed more compassion toward others experienced a higher level of happiness at work. The results indicated that the positive emotions acted as a significant mediator in this relationship. The PROCESS macro analysis showed that the POS moderated the link between compassion and workplace happiness for the employees in a positive direction. The study highlights the importance of performing intentional positive activities for the better well-being of the employees. The implications of the study in terms of practicing positive psychology for creating thriving modern organizations are discussed.
Drawing on positive activity model (Lyubomirsky & Layous, 2013), the present study aims to examine the relationship of employees’ compassion for others and the level of workplace happiness whilst investigating mediating mechanism of positive affectivity. The study further explores the role of perceived organizational support (POS) in bolstering the happiness of the employees. Using the purposive sampling technique, a sample of the Indian working population (N = 422) was selected for the study. Standardized instruments were administered to the respondents for data collection. Structural equation modeling findings revealed that the employees who showed more compassion toward others experienced a higher level of happiness at work. The results indicated that the positive emotions acted as a significant mediator in this relationship. The PROCESS macro analysis showed that the POS moderated the link between compassion and workplace happiness for the employees in a positive direction. The study highlights the importance of performing intentional positive activities for the better well-being of the employees. The implications of the study in terms of practicing positive psychology for creating thriving modern organizations are discussed.
Impact of “Distance” on Corporate Social Responsibility: Evidence from an Emerging Market
Business Perspectives and Research, Ahead of Print.
Multinational enterprises resort to several market and nonmarket strategies to overcome the liability of foreignness (LOF) faced by them in overseas markets. A lesser explored nonmarket strategy to overcome LOF and gain legitimacy in the host country is through corporate social responsibility (CSR) expenditure. This paper empirically examines the role of “distance” on the CSR practices of foreign subsidiaries in India. Further, the study explores the role of market potential of the emerging market host country as proxied by the Gross Domestic Product in moderating the relation between distance variables and CSR expenditure. Our sample consists of CSR expenditure data of 69 foreign subsidiaries in India from 17 countries over the period from 2014 until 2018. The results show that cultural and economic distances impact the CSR expenditure of foreign subsidiaries positively and significantly. This relationship is negative and significant for administrative distance and insignificant for the case of geographic distance. Furthermore, it is observed that the market potential of the host country can make the foreign subsidiaries overlook the existence of distances.
Multinational enterprises resort to several market and nonmarket strategies to overcome the liability of foreignness (LOF) faced by them in overseas markets. A lesser explored nonmarket strategy to overcome LOF and gain legitimacy in the host country is through corporate social responsibility (CSR) expenditure. This paper empirically examines the role of “distance” on the CSR practices of foreign subsidiaries in India. Further, the study explores the role of market potential of the emerging market host country as proxied by the Gross Domestic Product in moderating the relation between distance variables and CSR expenditure. Our sample consists of CSR expenditure data of 69 foreign subsidiaries in India from 17 countries over the period from 2014 until 2018. The results show that cultural and economic distances impact the CSR expenditure of foreign subsidiaries positively and significantly. This relationship is negative and significant for administrative distance and insignificant for the case of geographic distance. Furthermore, it is observed that the market potential of the host country can make the foreign subsidiaries overlook the existence of distances.
Technological Innovation Outcomes: Does the Internal Ecosystem Play a Key Role?
Business Perspectives and Research, Ahead of Print.
This study empirically investigates the causal relationship that exist between innovators and internal ecosystem factors driving technological innovation among small and medium-sized enterprises (SMEs) across the European region using the linear equation model. Our analysis is based on firm-level panel data from the European Innovation Survey conducted by the European Union from 2011–2018 with 296 SMEs across Europe. The results show that, human resources, research systems, financial support, firm investments, linkages, and employment impact was positively related to technological innovation performance. However, the outcome of an innovation-free environment and sales impacts as contextual factors had an insignificant influence on SMEs’ innovation performance. The results imply that effective human resource approach coupled with good governmental policies are important factors that can increase SMEs’ innovation performance. Based on this study results, SMEs’ managers can provide effective and sustainable policies that would provide both direct and support roles on the main drivers of regional and economic development. The outcome of this research indicates that firms need to pay greater attention to external factors such as governmental policies governing SMEs, considering customers’ needs, product specification and ensuring that they deliver quality product to satisfy consumers.
This study empirically investigates the causal relationship that exist between innovators and internal ecosystem factors driving technological innovation among small and medium-sized enterprises (SMEs) across the European region using the linear equation model. Our analysis is based on firm-level panel data from the European Innovation Survey conducted by the European Union from 2011–2018 with 296 SMEs across Europe. The results show that, human resources, research systems, financial support, firm investments, linkages, and employment impact was positively related to technological innovation performance. However, the outcome of an innovation-free environment and sales impacts as contextual factors had an insignificant influence on SMEs’ innovation performance. The results imply that effective human resource approach coupled with good governmental policies are important factors that can increase SMEs’ innovation performance. Based on this study results, SMEs’ managers can provide effective and sustainable policies that would provide both direct and support roles on the main drivers of regional and economic development. The outcome of this research indicates that firms need to pay greater attention to external factors such as governmental policies governing SMEs, considering customers’ needs, product specification and ensuring that they deliver quality product to satisfy consumers.
Effect of COVID-19 Stimulus Packages on Nations’ Competitive Advantage
Business Perspectives and Research, Ahead of Print.
The study examines the country’s competitive advantage variations due to fiscal stimulus allocated for COVID-19 by the G-20 governments. It predicts that G-20 countries that are more likely to attract future investments from global firms will improve their trade share in the post-COVID-19 scenario. The study uses the growth-share matrix and 4E (entrenching, empowering, enterprising, enriching) framework. Findings indicate that Japan, the USA, India, Australia, and Canada have allocated significantly large stimulus as a percentage of gross domestic product (GDP) compared to their world trade share. It is likely to provide them with a competitive advantage in the future. The findings further reveal that the Governments have significantly allocated the stimulus to four sectors, that is, health, social security, industry and construction, and small and medium enterprises (SMEs). In the post-COVID-19 scenario, global firms may seek market entry or expansion strategies in these sectors in the nations mentioned above.
The study examines the country’s competitive advantage variations due to fiscal stimulus allocated for COVID-19 by the G-20 governments. It predicts that G-20 countries that are more likely to attract future investments from global firms will improve their trade share in the post-COVID-19 scenario. The study uses the growth-share matrix and 4E (entrenching, empowering, enterprising, enriching) framework. Findings indicate that Japan, the USA, India, Australia, and Canada have allocated significantly large stimulus as a percentage of gross domestic product (GDP) compared to their world trade share. It is likely to provide them with a competitive advantage in the future. The findings further reveal that the Governments have significantly allocated the stimulus to four sectors, that is, health, social security, industry and construction, and small and medium enterprises (SMEs). In the post-COVID-19 scenario, global firms may seek market entry or expansion strategies in these sectors in the nations mentioned above.
Relationship Between Job Stress, Employee Engagement and Job Satisfaction: A Study Based on Women Managers in 4 and 5 star Hotels in India
Business Perspectives and Research, Ahead of Print.
Women account for a very small percentage of the employee population in Indian luxury hotels. While they have proved themselves as valuable assets, the average tenure of a woman in a managerial role in the sector is still around 2 to 4 years. The Government of India in its India Skills report has identified the sector as a focus area, in the drive to achieve better gender ratios. This study takes a small step towards understanding the factors that could influence the tenure of women in the hotel sector. The study examines the role of job stress in determining the levels of job satisfaction of women in the Indian hotel industry. The study also examines the mediating effect that employee engagement may have on the relation. The researchers have studied women in managerial roles in 4 and 5-star hotels, across India. The findings suggest that there is a strong negative correlation between job stress and job satisfaction and that this relationship is partially mediated by the presence of employee engagement. The findings are particularly important for the hospitality sector in India, as it struggles to retain its talented female employees.
Women account for a very small percentage of the employee population in Indian luxury hotels. While they have proved themselves as valuable assets, the average tenure of a woman in a managerial role in the sector is still around 2 to 4 years. The Government of India in its India Skills report has identified the sector as a focus area, in the drive to achieve better gender ratios. This study takes a small step towards understanding the factors that could influence the tenure of women in the hotel sector. The study examines the role of job stress in determining the levels of job satisfaction of women in the Indian hotel industry. The study also examines the mediating effect that employee engagement may have on the relation. The researchers have studied women in managerial roles in 4 and 5-star hotels, across India. The findings suggest that there is a strong negative correlation between job stress and job satisfaction and that this relationship is partially mediated by the presence of employee engagement. The findings are particularly important for the hospitality sector in India, as it struggles to retain its talented female employees.
I Cannot Let Go of the Passion: Comparing the Interpersonal and Intrapersonal Conceptualizations of Brand Passion
Business Perspectives and Research, Ahead of Print.
Brand passion is a consumer construct that has garnered a lot of attention in the recent past. The literature on brand passion is divided by two broad conceptualizations, which have resulted in nomological inconsistency. The present research tackles this conceptual disagreement by identifying and contrasting the two broad conceptualizations of brand passion. In this vein, the current study compares the impact of brand passion on consumer well-being, positive word of mouth, and social media following. The study also examines the role of “duration of use” as a moderator on the proposed relationships. A total of 336 responses were analyzed using structural equation modeling, and the findings indicate that interpersonal conceptualization is a better conceptualization. The study also elucidates implications and future research directions.
Brand passion is a consumer construct that has garnered a lot of attention in the recent past. The literature on brand passion is divided by two broad conceptualizations, which have resulted in nomological inconsistency. The present research tackles this conceptual disagreement by identifying and contrasting the two broad conceptualizations of brand passion. In this vein, the current study compares the impact of brand passion on consumer well-being, positive word of mouth, and social media following. The study also examines the role of “duration of use” as a moderator on the proposed relationships. A total of 336 responses were analyzed using structural equation modeling, and the findings indicate that interpersonal conceptualization is a better conceptualization. The study also elucidates implications and future research directions.
Influence of Socio-emotional Wealth on Entrepreneurial Orientation in Family Firms: A Bibliometric Analysis and Systematic Review
Business Perspectives and Research, Ahead of Print.
This article explores the effects of socio-emotional wealth on the family firms’ entrepreneurial orientation. The family firms aspire to attain economic goals and maintain family control and influence over their firms. These conflicting goals may become detrimental to their entrepreneurial orientation and firm performance. Against the background of the heterogeneity of family firms, this article deliberates on the effects of socio-emotional wealth on entrepreneurial orientation. This article has explored the research trajectories and themes of socio-emotional wealth and entrepreneurial orientation research discourse by adopting the methods of bibliometric analysis and systematic review research protocol. This article reviews the findings of the research discourse on the relationship between socio-emotional wealth and entrepreneurial orientation. In particular, this article inquires whether family firms’ entrepreneurial orientation decreases because they are concerned about preserving their socio-emotional wealth and, if so, under what conditions. This article also makes practical recommendations for using the desire to meet non-economic goals judiciously. This article provides insights into how family firms can change their business strategies to synthesize the much-needed entrepreneurial orientation to preserve their socio-emotional wealth.
This article explores the effects of socio-emotional wealth on the family firms’ entrepreneurial orientation. The family firms aspire to attain economic goals and maintain family control and influence over their firms. These conflicting goals may become detrimental to their entrepreneurial orientation and firm performance. Against the background of the heterogeneity of family firms, this article deliberates on the effects of socio-emotional wealth on entrepreneurial orientation. This article has explored the research trajectories and themes of socio-emotional wealth and entrepreneurial orientation research discourse by adopting the methods of bibliometric analysis and systematic review research protocol. This article reviews the findings of the research discourse on the relationship between socio-emotional wealth and entrepreneurial orientation. In particular, this article inquires whether family firms’ entrepreneurial orientation decreases because they are concerned about preserving their socio-emotional wealth and, if so, under what conditions. This article also makes practical recommendations for using the desire to meet non-economic goals judiciously. This article provides insights into how family firms can change their business strategies to synthesize the much-needed entrepreneurial orientation to preserve their socio-emotional wealth.
The Impact of Behavioral Biases on Individuals’ Financial Choices under Uncertainty: An Empirical Approach
Business Perspectives and Research, Volume 11, Issue 3, Page 401-424, September 2023.
All human beings are limited by their knowledge and interpretative abilities, leading them to rely on more simplifications to make the decision-making more tractable. Kahneman and Tversky’s landmark work recognized that individuals’ choices often systematically deviate from the neo-classical expectations of rationality, and such deviations are known as behavioral biases. This article aims to examining how the behavioral biases relate to each other and impact the investment decision of individuals. The relationships between behavioral biases may be used to develop certain profiles of financial behavior, which the finance agents can use to provide more custom choices to their clients. The population for this study was the individual investors of the Indian financial markets and any individuals who may be prospective investors. A research instrument was created, for the sake of studying such association, the pilot survey of which revealed the items which were most reliable, which were retained and used for the final round of data collection. The analysis of the collected data revealed that there are relationships between the behavioral biases themselves. Based on such relationships, the biases were categorized and investor decision-making profiles were proposed.
All human beings are limited by their knowledge and interpretative abilities, leading them to rely on more simplifications to make the decision-making more tractable. Kahneman and Tversky’s landmark work recognized that individuals’ choices often systematically deviate from the neo-classical expectations of rationality, and such deviations are known as behavioral biases. This article aims to examining how the behavioral biases relate to each other and impact the investment decision of individuals. The relationships between behavioral biases may be used to develop certain profiles of financial behavior, which the finance agents can use to provide more custom choices to their clients. The population for this study was the individual investors of the Indian financial markets and any individuals who may be prospective investors. A research instrument was created, for the sake of studying such association, the pilot survey of which revealed the items which were most reliable, which were retained and used for the final round of data collection. The analysis of the collected data revealed that there are relationships between the behavioral biases themselves. Based on such relationships, the biases were categorized and investor decision-making profiles were proposed.