Management and Labour Studies, Ahead of Print.
Organizational research has increased in the contemporary, digitalized and global society. Mainly researchers in Western countries conducted empirical, organizational research in the past. These studies have investigated combinations of psychological safety, knowledge sharing and leaders’ expression of humility because these variables have crucial roles in organizational functions. Japanese research on these variables has been scarce due to the lack of scales for assessing these variables in Japanese. From a methodological perspective, research conducted in Western and other cultures where most people understand English requires multicultural validation studies. Therefore, we developed Japanese versions of scales assessing psychological safety, knowledge sharing and expressed humility and assessed their structural validity, internal consistency and convergent validity. The results indicated factor structures and inter-correlations between the scales consistent with previous research. This work is novel because of its large samples across multiple job types in contemporary work organizations. We expect this study to make methodological and theoretical contributions to future research.
Category Archives: Management and Labour Studies
Perceived Support and Employee Creativity: A Moderated Mediation Model of Intrinsic Motivation and Gender Stereotype
Management and Labour Studies, Volume 48, Issue 4, Page 497-513, November 2023.
With vast changes in the Indian higher education system, there is a strong need for higher educational institutes (HEIs) to learn, adapt and change. Creativity is hence deemed critical for HEIs to survive and to gain a competitive advantage. The present study examines three different types of perceived support (PS) through selected variables on employee creativity. The data collected from faculty members of three universities were analysed through structural equation modelling using the PROCESS macro approach. The results revealed significant direct influences of supervisory support and recognition on creativity. Faculty intrinsic motivation (IM) acted as a mediator in explaining the PS–creativity associations while gender stereotypes moderated the mediation effect of IM. The implications of the study for ongoing researchers and HEIs have also been discussed.
With vast changes in the Indian higher education system, there is a strong need for higher educational institutes (HEIs) to learn, adapt and change. Creativity is hence deemed critical for HEIs to survive and to gain a competitive advantage. The present study examines three different types of perceived support (PS) through selected variables on employee creativity. The data collected from faculty members of three universities were analysed through structural equation modelling using the PROCESS macro approach. The results revealed significant direct influences of supervisory support and recognition on creativity. Faculty intrinsic motivation (IM) acted as a mediator in explaining the PS–creativity associations while gender stereotypes moderated the mediation effect of IM. The implications of the study for ongoing researchers and HEIs have also been discussed.
When and How Perceived HRM Practices Influence Career Satisfaction: A Moderated Mediation Model on Career Self-management and Organizational Support
Management and Labour Studies, Ahead of Print.
Drawing from the social cognitive model of work satisfaction, we examine the relationship between perceived human resource management (HRM) practices and career satisfaction via career self-management moderated by organizational support. A survey was administered to the managerial-level employees (n = 223) in India. Hayes and Scharkow’s method was used to test the mediation and first stage moderated-mediation model. The moderated mediation results based on the responses reveal that perceived HRM practices are associated with career satisfaction and this relationship is mediated by career self-management. We found a significant interaction effect of organizational support between perceived HRM practices and career self-management. Finally, the moderated mediational hypothesis is also supported where the relationship between the perceived HRM practices and career satisfaction is mediated through career self-management and this indirect effect is further strengthened by organizational support. This study extends the social cognitive model of work satisfaction and contributes to the existing literature by demonstrating when and how organizational support and career self-management impact career satisfaction through perceived HRM practices.
Drawing from the social cognitive model of work satisfaction, we examine the relationship between perceived human resource management (HRM) practices and career satisfaction via career self-management moderated by organizational support. A survey was administered to the managerial-level employees (n = 223) in India. Hayes and Scharkow’s method was used to test the mediation and first stage moderated-mediation model. The moderated mediation results based on the responses reveal that perceived HRM practices are associated with career satisfaction and this relationship is mediated by career self-management. We found a significant interaction effect of organizational support between perceived HRM practices and career self-management. Finally, the moderated mediational hypothesis is also supported where the relationship between the perceived HRM practices and career satisfaction is mediated through career self-management and this indirect effect is further strengthened by organizational support. This study extends the social cognitive model of work satisfaction and contributes to the existing literature by demonstrating when and how organizational support and career self-management impact career satisfaction through perceived HRM practices.
Is ESG Data Financially Viable? A Case of Stock Price Synchronicity
Management and Labour Studies, Ahead of Print.
According to the information efficiency view, stock price synchronicity reflects the degree of integration of firm-specific information with market-level information. Stock price synchronicity is higher (lower) when there is a higher (lower) level of integration between the firm and the overall market information. As the disclosure of environmental, social and governance data provides more firm-specific, non-financial, value-relevant information to the market, stock prices reflect such information efficiently. It leads to more information efficiency and lower synchronicity of stock prices. Against this backdrop, the present study examines the relationship between ESG and its component scores and stock price synchronicity using a sample of 163 Indian companies reporting their ESG scores through the Thomson Reuters database from 2011 to 2021. The findings of the study confirmed that the ESG score and the scores of its components (except the governance score) have a significant negative impact on stock price synchronicity and a significant positive impact on idiosyncratic volatility. This is consistent with the information efficiency viewpoint, implying that ESG disclosure has value relevance in the capital market and that investors in the Indian market consider ESG information when making investment decisions.
According to the information efficiency view, stock price synchronicity reflects the degree of integration of firm-specific information with market-level information. Stock price synchronicity is higher (lower) when there is a higher (lower) level of integration between the firm and the overall market information. As the disclosure of environmental, social and governance data provides more firm-specific, non-financial, value-relevant information to the market, stock prices reflect such information efficiently. It leads to more information efficiency and lower synchronicity of stock prices. Against this backdrop, the present study examines the relationship between ESG and its component scores and stock price synchronicity using a sample of 163 Indian companies reporting their ESG scores through the Thomson Reuters database from 2011 to 2021. The findings of the study confirmed that the ESG score and the scores of its components (except the governance score) have a significant negative impact on stock price synchronicity and a significant positive impact on idiosyncratic volatility. This is consistent with the information efficiency viewpoint, implying that ESG disclosure has value relevance in the capital market and that investors in the Indian market consider ESG information when making investment decisions.
Discount Coupons Versus Trust and Satisfaction—Which is Better for M-Commerce?
Management and Labour Studies, Ahead of Print.
Online shopping apps offer discounts with the help of coupons which have been shown to be highly effective, especially, in the case of mobile commerce. However, the mechanism of attracting customers via discounting and its effect on the adoption of mobile shopping apps have not been studied in detail. We explored the important antecedents for continued usage intention of mobile shopping apps. Further, we explored the effect of coupon proneness via the expectation confirmation model. We have explored the mediating role of trust and moderating role of coupon proneness on the relationship between satisfaction and intention of continued usage. We found direct and indirect linkages of satisfaction, confirmation of expectations, perceived usefulness and trust and coupon proneness with continued usage intention. Results indicated that trust partially mediates the relationship between satisfaction and continued usage intention, and coupon proneness negatively moderates the relationship between trust and continued usage intention. Our study shows that coupons are effective in the short run but satisfaction and trust building are important for long-term strategy. Some personality traits can have an impact on the findings which have not been part of this study. Future research can expand and validate these findings.
Online shopping apps offer discounts with the help of coupons which have been shown to be highly effective, especially, in the case of mobile commerce. However, the mechanism of attracting customers via discounting and its effect on the adoption of mobile shopping apps have not been studied in detail. We explored the important antecedents for continued usage intention of mobile shopping apps. Further, we explored the effect of coupon proneness via the expectation confirmation model. We have explored the mediating role of trust and moderating role of coupon proneness on the relationship between satisfaction and intention of continued usage. We found direct and indirect linkages of satisfaction, confirmation of expectations, perceived usefulness and trust and coupon proneness with continued usage intention. Results indicated that trust partially mediates the relationship between satisfaction and continued usage intention, and coupon proneness negatively moderates the relationship between trust and continued usage intention. Our study shows that coupons are effective in the short run but satisfaction and trust building are important for long-term strategy. Some personality traits can have an impact on the findings which have not been part of this study. Future research can expand and validate these findings.
Role of E-Business Driven OTT Platforms in Influencing Consumer’s Intention to Cut the Cable Cord
Management and Labour Studies, Ahead of Print.
The research article focuses on the impact of the COVID-19 pandemic that contributed to a surge in cable cord-cutting in mature as well as emerging markets such as India. The objective of this study was to provide a detailed understanding of the motivating forces behind consumers’ intention to cut the cord of television cables. This research article has tried to examine the impact of four factors, namely, (a) perceived advantage, (b) perceived value, (c) perceived compatibility and (d) perceived substitutability on the intention of the consumers’ cord-cutting. The research data were collected from 186 Subscription Video on Demand subscribers by circulating an online questionnaire and administering Amos 23.0 for analysing the data. The data analysis result revealed that consumers’ intention for cord-cutting was influenced by perceived compatibility, perceived value, perceived advantage and perceived substitutability. This research study intends to provide direction to pay TV subscription providers to understand the factors that influence cord-cutting and to motivate consumers to retain a minimal subscription leading to cord-shaving.
The research article focuses on the impact of the COVID-19 pandemic that contributed to a surge in cable cord-cutting in mature as well as emerging markets such as India. The objective of this study was to provide a detailed understanding of the motivating forces behind consumers’ intention to cut the cord of television cables. This research article has tried to examine the impact of four factors, namely, (a) perceived advantage, (b) perceived value, (c) perceived compatibility and (d) perceived substitutability on the intention of the consumers’ cord-cutting. The research data were collected from 186 Subscription Video on Demand subscribers by circulating an online questionnaire and administering Amos 23.0 for analysing the data. The data analysis result revealed that consumers’ intention for cord-cutting was influenced by perceived compatibility, perceived value, perceived advantage and perceived substitutability. This research study intends to provide direction to pay TV subscription providers to understand the factors that influence cord-cutting and to motivate consumers to retain a minimal subscription leading to cord-shaving.
The Effect of Heuristics on Indian Stock Market Investors: Investor Sentiment as a Mediator
Management and Labour Studies, Ahead of Print.
This study analyses heuristic factors affecting investor sentiment and investment decision-making in the Indian stock market. A quantitative approach is formulated with the questionnaire design for the collection of primary data regarding investor sentiment, representativeness heuristic bias, overconfidence and availability bias. The data are collected from the structured questionnaires from individual investors. The collected data were analysed using partial least square structural equation modelling to examine the relationship between the constructs: investor sentiment, representativeness heuristic bias, overconfidence and availability bias. This paper provides empirical insights into the association of heuristic factors that positively influence investor sentiment and investment decision-making. It encourages investors to make reasonable choices and to control and understand their risk. The study sheds light on the impact of investor sentiment on investment decision-making and its antecedent. It shows that investors depend on sentiment when making investment choices. Policymakers should provide consumers with knowledge and appreciation of the correct stock choice; various campaigns considering the different groups of investors will benefit decision-makers and institutional financial practitioners. This paper allows investors to pick the proper investment assistance to avoid making wrong decisions that arise as an outcome of the attitude of investors.
This study analyses heuristic factors affecting investor sentiment and investment decision-making in the Indian stock market. A quantitative approach is formulated with the questionnaire design for the collection of primary data regarding investor sentiment, representativeness heuristic bias, overconfidence and availability bias. The data are collected from the structured questionnaires from individual investors. The collected data were analysed using partial least square structural equation modelling to examine the relationship between the constructs: investor sentiment, representativeness heuristic bias, overconfidence and availability bias. This paper provides empirical insights into the association of heuristic factors that positively influence investor sentiment and investment decision-making. It encourages investors to make reasonable choices and to control and understand their risk. The study sheds light on the impact of investor sentiment on investment decision-making and its antecedent. It shows that investors depend on sentiment when making investment choices. Policymakers should provide consumers with knowledge and appreciation of the correct stock choice; various campaigns considering the different groups of investors will benefit decision-makers and institutional financial practitioners. This paper allows investors to pick the proper investment assistance to avoid making wrong decisions that arise as an outcome of the attitude of investors.
High-Performance Work Systems in the Healthcare Industry: A Systematic Literature Review
Management and Labour Studies, Volume 48, Issue 4, Page 578-606, November 2023.
This research study aims to unveil the key features of contemporary literature on high-performance work systems (HPWS) in the domain of healthcare by carrying out a systematic literature review of relevant scientific studies from existing literature published in top-rated journals (Australian Business Deans Council (ABDC) listed). The article aims to develop a comprehensive understanding of theoretical foundations, concepts, level of the study, variables and recent trends in the area. The Scopus database is used to identify the scientific publications for this study. Based on the search query and inclusion & exclusion criteria, the short-listing process resulted in 72 articles published between 2006 and 2021. From the short-listed articles, the authors have identified 45 relevant studies connected to the HPWS area in the healthcare domain that was published in top-rated journals listed in ABDC. The authors have systematically analysed the selected studies. A critical review of the existing literature helped gather and present details relating to the theoretical framework referred to, intervening variables, performance outcomes, methodological concerns, etc., Also, research gaps have been identified and the avenues for future research are suggested. In addition to this, the authors have conducted a bibliometric analysis to check for the domain knowledge structure, trending topics and themes of HPWS research in the healthcare industry.
This research study aims to unveil the key features of contemporary literature on high-performance work systems (HPWS) in the domain of healthcare by carrying out a systematic literature review of relevant scientific studies from existing literature published in top-rated journals (Australian Business Deans Council (ABDC) listed). The article aims to develop a comprehensive understanding of theoretical foundations, concepts, level of the study, variables and recent trends in the area. The Scopus database is used to identify the scientific publications for this study. Based on the search query and inclusion & exclusion criteria, the short-listing process resulted in 72 articles published between 2006 and 2021. From the short-listed articles, the authors have identified 45 relevant studies connected to the HPWS area in the healthcare domain that was published in top-rated journals listed in ABDC. The authors have systematically analysed the selected studies. A critical review of the existing literature helped gather and present details relating to the theoretical framework referred to, intervening variables, performance outcomes, methodological concerns, etc., Also, research gaps have been identified and the avenues for future research are suggested. In addition to this, the authors have conducted a bibliometric analysis to check for the domain knowledge structure, trending topics and themes of HPWS research in the healthcare industry.
Impact of Social Media on Users’ Complex Buying Behaviour: Analysing the Mediating Effect of Perception and Moderating Effect of Extended Social Media Usage
Management and Labour Studies, Ahead of Print.
In the contemporary business environment, the increasing competition and dynamics have made it very difficult for businesses to attract and retain customers. Understating the variables of consumer buying behaviour can go a long way in addressing this problem. This study explores the impact of social media on users’ complex buying behaviour. The mediating effect of perception has been studied between social media and users’ complex buying behaviour; also, the moderating effect of extended social media usage on the proposed relationships was evaluated. Data for the study were collected from social media users through an online survey using a structured questionnaire specifically developed and validated for the purpose. The data were analysed with the help of structural equation modelling using SPSS and AMOS software. The results of the study indicated that social media has a positive and significant effect on users’ complex buying behaviour as well as users’ perception. In addition, the results demonstrated that perception partially mediates the relationship between social media and users’ complex buying behaviour. Finally, the study indicated that extended social media usage acts as an enhancing moderator in the proposed framework. The outcomes of this study may be used as the basis by marketing managers to assimilate social media into the existing integrated marketing mix, to attract, retain and nurture customers.
In the contemporary business environment, the increasing competition and dynamics have made it very difficult for businesses to attract and retain customers. Understating the variables of consumer buying behaviour can go a long way in addressing this problem. This study explores the impact of social media on users’ complex buying behaviour. The mediating effect of perception has been studied between social media and users’ complex buying behaviour; also, the moderating effect of extended social media usage on the proposed relationships was evaluated. Data for the study were collected from social media users through an online survey using a structured questionnaire specifically developed and validated for the purpose. The data were analysed with the help of structural equation modelling using SPSS and AMOS software. The results of the study indicated that social media has a positive and significant effect on users’ complex buying behaviour as well as users’ perception. In addition, the results demonstrated that perception partially mediates the relationship between social media and users’ complex buying behaviour. Finally, the study indicated that extended social media usage acts as an enhancing moderator in the proposed framework. The outcomes of this study may be used as the basis by marketing managers to assimilate social media into the existing integrated marketing mix, to attract, retain and nurture customers.
Evaluating E-leadership Self-efficacy Through Social Media Efficacy and Participation
Management and Labour Studies, Volume 48, Issue 4, Page 514-530, November 2023.
Social media, unlike other resources, is nowadays an organizational resource. The reason can be attributed to its vast and extensive usage in sharing relevant information within a group and its influence on communication and organizational dynamics. The study investigates the role of individual social media self-efficacy (SMSE) and social media participation (SMP) on E-Leadership self-efficacy (ELSE). It further explores the mediating role of individual social media collective efficacy (SMCE) and SMP on SMSE and ELSE. Data for the study were collected from the employees of ITES firms in Delhi NCR, Bengaluru and Pune, India by the online survey method. A total of 478 respondents who were actively engaged in social media activities such as sending and sharing relevant information on different social media groups were included. Structural Equation Modelling followed by mediation analysis was conducted using AMOS 22 and Process Macro software, respectively, to analyse the structural and mediation relationship among the different constructs. The findings confirmed the positive influence of SMSE and participation on collective efficacy and e-leadership efficacy. The study extends the current literature and integrates social media self, collective efficacy, and participation to investigate ELSE in the perspective of IT organizations.
Social media, unlike other resources, is nowadays an organizational resource. The reason can be attributed to its vast and extensive usage in sharing relevant information within a group and its influence on communication and organizational dynamics. The study investigates the role of individual social media self-efficacy (SMSE) and social media participation (SMP) on E-Leadership self-efficacy (ELSE). It further explores the mediating role of individual social media collective efficacy (SMCE) and SMP on SMSE and ELSE. Data for the study were collected from the employees of ITES firms in Delhi NCR, Bengaluru and Pune, India by the online survey method. A total of 478 respondents who were actively engaged in social media activities such as sending and sharing relevant information on different social media groups were included. Structural Equation Modelling followed by mediation analysis was conducted using AMOS 22 and Process Macro software, respectively, to analyse the structural and mediation relationship among the different constructs. The findings confirmed the positive influence of SMSE and participation on collective efficacy and e-leadership efficacy. The study extends the current literature and integrates social media self, collective efficacy, and participation to investigate ELSE in the perspective of IT organizations.