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Using Topic Modeling for Extracting Customers’ Expectations: A Case of Women Apparel
Business Perspectives and Research, Ahead of Print.
Increased internet usage has fueled significant growth in online retailing. The textile business has benefited in all countries thanks to the surge in online sales. Women’s fashion is having a huge impact on the world stage as women are the most concerned about what they wear and also new attractive clothes are released regularly. Electronic word of mouth (EWOM) is considered to be an important source of information and helps potential customers in purchasing decision-making. This study attempts to gather in-depth information about the women’s apparel sector by mining these EWOMs. Topic modeling through latent Dirichlet allocation (LDA) is utilized here for extracting the key aspects about which the customers chat in their reviews that are posted online. A total of 23,486 reviews were accessed on which the LDA technique was applied after preprocessing the data for potential cleaning. LDA technique resulted in six topics, namely, aesthetic, functionality, expressive, performance, extrinsic, and return policy. These are the aspects that the customers mention while commenting about their shopping experience. The findings of this study provide the key aspects that customers expect while purchasing women’s apparel online. The study discusses some implications for online marketers that may help them achieve a competitive edge.
Increased internet usage has fueled significant growth in online retailing. The textile business has benefited in all countries thanks to the surge in online sales. Women’s fashion is having a huge impact on the world stage as women are the most concerned about what they wear and also new attractive clothes are released regularly. Electronic word of mouth (EWOM) is considered to be an important source of information and helps potential customers in purchasing decision-making. This study attempts to gather in-depth information about the women’s apparel sector by mining these EWOMs. Topic modeling through latent Dirichlet allocation (LDA) is utilized here for extracting the key aspects about which the customers chat in their reviews that are posted online. A total of 23,486 reviews were accessed on which the LDA technique was applied after preprocessing the data for potential cleaning. LDA technique resulted in six topics, namely, aesthetic, functionality, expressive, performance, extrinsic, and return policy. These are the aspects that the customers mention while commenting about their shopping experience. The findings of this study provide the key aspects that customers expect while purchasing women’s apparel online. The study discusses some implications for online marketers that may help them achieve a competitive edge.
A. K. Khandelwal (Ed.), Transformational Leadership in Banking: Challenges of Governance, Leadership and HR in a Digital and Disruptive World, Sage Publications. 2021. 514 pp. ₹995. ISBN: 978-93-5388 (Hard Bound)
Business Perspectives and Research, Ahead of Print.
The Nonlinear Effect of Executive Compensation on Financial Performance
Business Perspectives and Research, Ahead of Print.
The agency theory propagates the use of compensation as a motivational measure to get the interest of the firm’s owners and the managers aligned. However, after a series of scandals, there has been a widespread focus on the payments made to the executives and their relationship with the organization’s financial performance. Although the relationship between compensation and performance has been observed extensively, the change in the relationship at various levels of compensation and the nonlinear aspect in the relationship still remain unanswered. Under this backdrop, the study makes an in-depth analysis of the relationship between executive compensation and firm performance in the context of 182 nonfinancial NSE-listed companies of India for the period 2014–2020. The study besides applying the static panel data analysis also advances to generalized method of moments based dynamic panel model to overcome the issues of endogeneity and declares that the relationship existing between executive compensation and firm’s Tobin’s Q is seen to be an inverted U-shaped curve. As per the robust estimator, an increase in the level of executive compensation is found to affect financial performance positively until it transcends a threshold level of 2.6% of the firm’s net profit.
The agency theory propagates the use of compensation as a motivational measure to get the interest of the firm’s owners and the managers aligned. However, after a series of scandals, there has been a widespread focus on the payments made to the executives and their relationship with the organization’s financial performance. Although the relationship between compensation and performance has been observed extensively, the change in the relationship at various levels of compensation and the nonlinear aspect in the relationship still remain unanswered. Under this backdrop, the study makes an in-depth analysis of the relationship between executive compensation and firm performance in the context of 182 nonfinancial NSE-listed companies of India for the period 2014–2020. The study besides applying the static panel data analysis also advances to generalized method of moments based dynamic panel model to overcome the issues of endogeneity and declares that the relationship existing between executive compensation and firm’s Tobin’s Q is seen to be an inverted U-shaped curve. As per the robust estimator, an increase in the level of executive compensation is found to affect financial performance positively until it transcends a threshold level of 2.6% of the firm’s net profit.
Influence of Family Social Support on Employee Engagement: Influence of Moderator and Mediator
Business Perspectives and Research, Ahead of Print.
This article aims to unearth the association between family social support (FSS) and employee engagement (EE) with the moderating effect of work social support (WSS) and the mediating effect of family interfering work (FIW). This study used a quantitative approach to perform the research and collected 277 replies from a variety of organizations in Saudi Arabia’s Western region using a multi-item questionnaire and analyzed data using IBM SPSS 25 and IBM AMOS 24. The findings show that FIW plays a partial mediating role in the relationship between FSS and EE. However, WSS is found to have no significant moderating effect. The study provides important learning for practicing professionals and policymakers to adopt family-friendly policies and facilities for enhancing the work–life balance of the employees so as to strengthen the engagement of the employees in the organization. Former studies have emphasized the role of social support in buffering work–family conflict, but there is a dearth of studies linking FSS and EE in a moderated mediation. Thus, the present study endeavors to address the above-mentioned gap. Moreover, the notes for future research are also highlighted in the limitations section.
This article aims to unearth the association between family social support (FSS) and employee engagement (EE) with the moderating effect of work social support (WSS) and the mediating effect of family interfering work (FIW). This study used a quantitative approach to perform the research and collected 277 replies from a variety of organizations in Saudi Arabia’s Western region using a multi-item questionnaire and analyzed data using IBM SPSS 25 and IBM AMOS 24. The findings show that FIW plays a partial mediating role in the relationship between FSS and EE. However, WSS is found to have no significant moderating effect. The study provides important learning for practicing professionals and policymakers to adopt family-friendly policies and facilities for enhancing the work–life balance of the employees so as to strengthen the engagement of the employees in the organization. Former studies have emphasized the role of social support in buffering work–family conflict, but there is a dearth of studies linking FSS and EE in a moderated mediation. Thus, the present study endeavors to address the above-mentioned gap. Moreover, the notes for future research are also highlighted in the limitations section.
Determinants of Entrepreneurial Success in a Conflict-affected Region: Investigating the Role of Select Entrepreneurial Competencies and Environmental Factors on Entrepreneurial Success in Kashmir
Business Perspectives and Research, Ahead of Print.
Entrepreneurship is not only limited to the stable contexts; rather it exists in conflict zones as well. The current study presents empirical findings from a conflict-affected region Kashmir. We specifically investigated the role of select entrepreneurial competencies including opportunity, commitment, and organizing competencies and environmental factors which include entrepreneurial finance and government policies on entrepreneurial success. We found that entrepreneurial competencies and environmental factors had a direct, positive, and significant impact on entrepreneurial success in a conflict zone Kashmir. The analysis of the data also revealed that the relationship between entrepreneurial competencies and entrepreneurial success was moderated by government policies. The study is a response to the call of multiple authors for providing empirical evidences from conflict-zones. This study provides evidence for multiple stakeholders including entrepreneurs, governments, and entrepreneurship development institutes to focus on the competencies and policies so that the entrepreneurs may benefit in the long run. The study is significant because findings of this research can be extended to many areas, especially for business and entrepreneurship to survive in places undergoing conflict and strife over long years where sustenance and livelihood due to lack of stability is a continued challenge.
Entrepreneurship is not only limited to the stable contexts; rather it exists in conflict zones as well. The current study presents empirical findings from a conflict-affected region Kashmir. We specifically investigated the role of select entrepreneurial competencies including opportunity, commitment, and organizing competencies and environmental factors which include entrepreneurial finance and government policies on entrepreneurial success. We found that entrepreneurial competencies and environmental factors had a direct, positive, and significant impact on entrepreneurial success in a conflict zone Kashmir. The analysis of the data also revealed that the relationship between entrepreneurial competencies and entrepreneurial success was moderated by government policies. The study is a response to the call of multiple authors for providing empirical evidences from conflict-zones. This study provides evidence for multiple stakeholders including entrepreneurs, governments, and entrepreneurship development institutes to focus on the competencies and policies so that the entrepreneurs may benefit in the long run. The study is significant because findings of this research can be extended to many areas, especially for business and entrepreneurship to survive in places undergoing conflict and strife over long years where sustenance and livelihood due to lack of stability is a continued challenge.
An Empirical Study of the Impact of Accounting Conservatism and Ownership Structure on Firm Performance in Indonesia
Business Perspectives and Research, Ahead of Print.
This study aims to investigate the impact of accounting conservatism and ownership structure on the firm performance of Indonesian active manufacturing companies. To achieve this goal, 44 qualified manufacturing companies were used as a sample of the 153 manufacturing companies in Indonesia. The data collection method was preceded by conducting surveys and observations to determine the purposive sampling method as the method used for data collection and data analysis using multiple regression. The company’s ability to use asset resources and equity to generate net income is used as a measure of firm performance. The results of the analysis using the multiple regression method in regression Equation 1 show that accounting conservatism and foreign ownership have a positive effect on return on assets, while managerial ownership and institutional ownership have no effect on return on assets. Similarly, the analysis result of Equation 2 shows that accounting conservativeness and foreign ownership have a positive effect on the return on equity, while managerial ownership and institutional ownership have no effect on the return on equity.
This study aims to investigate the impact of accounting conservatism and ownership structure on the firm performance of Indonesian active manufacturing companies. To achieve this goal, 44 qualified manufacturing companies were used as a sample of the 153 manufacturing companies in Indonesia. The data collection method was preceded by conducting surveys and observations to determine the purposive sampling method as the method used for data collection and data analysis using multiple regression. The company’s ability to use asset resources and equity to generate net income is used as a measure of firm performance. The results of the analysis using the multiple regression method in regression Equation 1 show that accounting conservatism and foreign ownership have a positive effect on return on assets, while managerial ownership and institutional ownership have no effect on return on assets. Similarly, the analysis result of Equation 2 shows that accounting conservativeness and foreign ownership have a positive effect on the return on equity, while managerial ownership and institutional ownership have no effect on the return on equity.
Emotional Labour During the COVID-19 Pandemic—Current Inquiry and Suggested Future Research Directions
Management and Labour Studies, Volume 48, Issue 4, Page 560-577, November 2023.
The objective of this article is to examine the impact of macro-extreme emotional experience (MEEE) and the new societal norms during the COVID-19 pandemic on health and well-being and their situational consequences on emotional labour of frontline employees. The vast literature on emotional labour in the past has focused on several situational cues, and individual and organizational factors as antecedents. We did a systematic review of available literature on emotional labour, literature on sentiment analysis and emotional experience during the pandemic and analysed COVID-19 related blogs using Natural Language Processing (NLP) in RStudio. At the same time, we attempted to look at the possible intervention of individual factors of MEEEs and social aspects of the new societal norms as antecedents on emotion regulation process and its outcome and propose a conceptual framework for future research on emotional labour under the ‘new normal’. It was concluded that perceived risk, fear and anxiety are extreme emotions that individuals are experiencing during the pandemic.
The objective of this article is to examine the impact of macro-extreme emotional experience (MEEE) and the new societal norms during the COVID-19 pandemic on health and well-being and their situational consequences on emotional labour of frontline employees. The vast literature on emotional labour in the past has focused on several situational cues, and individual and organizational factors as antecedents. We did a systematic review of available literature on emotional labour, literature on sentiment analysis and emotional experience during the pandemic and analysed COVID-19 related blogs using Natural Language Processing (NLP) in RStudio. At the same time, we attempted to look at the possible intervention of individual factors of MEEEs and social aspects of the new societal norms as antecedents on emotion regulation process and its outcome and propose a conceptual framework for future research on emotional labour under the ‘new normal’. It was concluded that perceived risk, fear and anxiety are extreme emotions that individuals are experiencing during the pandemic.
A roadmap to gender diversity among Hong Kong boards in the financial market
Managerial ability and R&D investment: do CEOs’ and firms’ characteristics matter?
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