The Co-creation of Museum Experience Value From the Perspective of Visitor Motivation

SAGE Open, Volume 13, Issue 4, October-December 2023.
Marketing and tourism research emphasizes the importance of the co-creation of experience value in creating and maintaining sites of cultural consumption. However, the role of visitor motivation has been relatively overlooked, as have the dynamics of this process in museum space. Addressing these gaps, this study examines the co-creation of museum experience value from the perspective of visitor motivation in seven museums in Chengdu, China. The survey was used to collect 549 valid samples. Using survey questionnaire data and regression and structural equation analysis, this study reveals the significant relationship between visitor motivation, participation, interaction, and experience value in the co-creation of museum experience value. More specifically, participation and interaction play a mediating role in the relationship between visitor motivation and experience value, while visitor knowledge plays a moderating role in the relationship between visitor motivation and experience value. Expanding the literature on experience value co-creation by museum visitors, the results of this study have important implications for museum management.

Do Foreign Fund Flows Influence the Stock Market Index? Evidence From Indonesia

SAGE Open, Volume 13, Issue 4, October-December 2023.
This paper investigates the impact of foreign fund’ flow on the Indonesian stock index incorporating other variables, namely the international stock market, gold price, foreign exchange rate, and the oil price. GJR-GARCH (1,1) model is used to analyze daily time-series data on IDX, foreign fund flows, the S&P 500, and gold, currency, and oil prices from 2014 to 2019. There is an evidence of leverage effect. It means that there is an asymmetric news impact on the conditional variances. Currency and oil prices are the only variables to have an impact on the Indonesian stock market index, while the rest of the variables do not influence the index. The government may provide infrastructures to attract foreign investors. At the same time, the government has to issue the policy that will protect the economy from stock market shocks. Finally, investors may include gold in their portfolio to diversify their investments.JEL Classification: G120, G10, G40

Understanding the Role of Service Quality of Government APPs in Continuance Intention: An Expectation–Confirmation Perspective

SAGE Open, Volume 13, Issue 4, October-December 2023.
Given the huge investment made in developing government applications (APPs), it is essential for them to achieve the levels of performance needed to ensure service quality and meet public needs. Although public loyalty is crucial to the success of government APPs, few studies have analyzed the characteristics of service quality or the continuous use of government APPs and their associations. The present study has developed a theoretical model to show how government APPs service quality promotes continuance intention. A questionnaire survey of 388 government APP-users in China and a structural equation model have been used to verify this theoretical model. The empirical results show that overall service quality has an indirect positive impact on government APPs users’ continuance intention through expectation confirmation, perceived usefulness, and user satisfaction. This study enriches our understanding of service quality and government APPs continuance intention, while also exploring government APPs development, design, and promotion.

Corporate Reputation in Industry 4.0: A Systematic Literature Review and Bibliometric Analysis

SAGE Open, Volume 13, Issue 4, October-December 2023.
Corporate reputation is the most prominent area in corporate studies, which signals the current and future corporate practices to pertinent stakeholders. In Industry 4.0 (I4.0), relying on traditional channels would be deemed unwise as corporate information transmitted through these channels is sluggish compared to the swift processes via social media. The study aims to explore and provide insight into corporate reputation in I4.0 by identifying trends in publication and research productivity. To achieve the study objectives, a systematic literature review (SLR) with a bibliometric analysis of past studies from 2010 to 2022 was performed to identify the emerging themes of corporate reputation in I4.0. Resultantly, an upward trend existed in publications and citations after 2011 when the United States of America (USA) and the Netherlands were demonstrated to be the most productive countries in corporate reputation research. The findings of the bibliometric analysis also postulated that crisis communication, engagement, and credibility, as well as the corporate image, could be emerging areas for further research. As such, this study provides valuable insights for academia and practitioners after discovering several potential themes to be further appraised regarding corporate reputation in I4.0 in future studies.

A Study on the Relationship Between Socialization of Blended Learning and Motivation Regulation Under Sustainable Development With Teacher Support as the Moderating Variable

SAGE Open, Volume 13, Issue 4, October-December 2023.
Since the outbreak of the COVID-19 pandemic, social media are used frequently in the process of teaching and learning interaction, which not only endows learning with sociality, but also poses challenges to students’ autonomous learning behavior. To identify the influencing factors of motivation regulation in blended learning environments, we need to pay more attention needs to the mechanisms and strategies that support students’ long-term interests. The results revealed that social interaction and perceived playfulness are important factors affecting students’ motivation regulation, and teachers’ support of autonomy, emotion, and ability play a regulatory role. The results present internal and external driving forces of students’ motivation regulation, which are useful for educators to understand the plasticity of motivation and the inequality of learning achievements of specific student groups. Therefore, teachers are required to play a more supportive role in the social learning environment based on game thinking and interactive design to enhance students’ learning motivation.

Coping With the Pandemic in 2020 and 2021: A Mixed-Method Study of Adolescents in Luxembourg

SAGE Open, Volume 13, Issue 4, October-December 2023.
The unprecedented Coronavirus disease 2019 (COVID-19) pandemic affected adolescents’ routines, experiences, and physical and mental health but not everybody reacted in the same way. The present longitudinal mixed-method study based in Luxembourg explores adolescents’ emotional responses to the pandemic as well as resilience factors that helped them cope with the challenges. It combines data from a survey completed in 2021 by 332 adolescents and from interviews carried out with 19 adolescents in 2020 and 2021. Overall, the results document the importance of support through family and peer relationships in order to withstand adversity. The findings may help parents, educators, and policymakers develop a supportive environment that minimizes the consequences of future negative events on adolescents.

“这个真的不好说.” (It is Hard to Say): Positioning, Graphicons, and Culture: A Multimodal Discourse Analysis of a WeChat Discussion

SAGE Open, Volume 13, Issue 4, October-December 2023.
This article examined the intersection and interaction among positioning, communication modes, and culture by taking positioning theory as a theoretical framework. Data were collected from a WeChat discussion group where three Chinese international students engaged in a community of English as a second language (L2) literacies. A multimodal discourse analysis reveals that three WeChat group members creatively, freely, and deliberately used verbal language and graphicons along with their cultural beliefs and situational contexts to construct, negotiate, and sometimes reject positions. Findings also show that three types of self-other positioning were frequently constructed and negotiated through their discussions, such as the “Self-Agreed-to-Other,” “Self-Opposed-to-Other,” and “Self-Complained-to-Other” positioning. The “Self-Agreed-with-Other” positioning was explicitly conveyed, but the “Self-Opposed-to-Other” positioning was implicitly expressed, which can be attributed to one of the Chinese cultural values: face (mianzi). In addition, graphicons, such as emojis and stickers, were used to challenge first-order positioning and negotiate second-order positioning. Also, the semiotic sign @ used to specify WeChat message recipients performed illocutionary acts as including someone or excluding them from the discussion based on a specific interactional discourse. Graphicons, collectively and sometimes independently, were utilized to contribute to positions that not only provided or limited opportunities for L2 literacies practice but also invited or sometimes rejected community memberships. Future research on the incongruent verbal and nonverbal expression for different types of positioning is needed, especially when verbal language and graphicons are used collaboratively to design meaning.